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Say "Welcome" in Many Languages with BeeSender Chatbot

In an earlier post, "Communicate through messages, publications, chats and chatbots" ,  we introduced Beesender and its two ...
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BeeSender ChatBot Use Examples

Our earlier post, "Communicate through messages, publications, chats and chatbots"  introduced you to Beesender, which works ...
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Communicate through messages, publications, chats and chatbots

Accelerate business transformation with these bpm'online Market Place Beesender applications, which connects bpm'online with ...
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How to process customer service case in bpm'online

This video and textual tutorial contains step-by-step instructions on how to process cases in bpm'online CRM.  Learn case ...
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what ...
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ATTENTION, CRIMESTOPPERS: Stop the Crimes of a Crappy CRM

CRM Crime Prevention Crimes might be happening right under your nose. As a business owner, you have the power to stop or, ...
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5 Hacks for Better Customer Service

“The big money isn’t as much in winning customers as in keeping customers.”
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A Company Divided: How to Bring Sales and Customer Service Back on the Same Page

The health of your business will improve when sales and customer service aren't separate silos. (A previous blog explained the
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Customer Care Excellence using Bpm'online CRM

Leverage Customer Relationship Management to enhance customer service and build loyalty Your CRM system has the core ...
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Comparing Infor CRM to HubSpot CRM + Sales Pro

Some say it’s not good to compare. But in the case of figuring out the best way to maximize your company’s sales productivity ...
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2017 Customer Experience Trends

Jump Start 2017 by using insights from these 9 Trends the Temkin group expects to see play an increasing important role in CX,
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Alert - It is all about that Remarkable Experience

The Success with Your CRM Experience You may be asking, what is the Infor Success with CRM Experience? It’s actually exactly ...
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