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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Business Drivers that CRM Equips You to Accelerate

Your world is crazy busy. Your time is precious. You’ve only got enough of it to focus on what most affects your business.  You need solutions that free you for those priorities.
author Dick Wooden 5 Min Read
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Say "Welcome" in Many Languages with BeeSender Chatbot

In an earlier post, "Communicate through messages, publications, chats and chatbots" ,  we introduced Beesender and its two marketplace applications: Bot Master for chatbots and Operator. In our ...
author Dick Wooden 10 Min Read
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BeeSender ChatBot Use Examples

Our earlier post, "Communicate through messages, publications, chats and chatbots"  introduced you to Beesender, which works with bpm'online to send and receive message through two market place ...
author Dick Wooden 10 Min Read
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Communicate through messages, publications, chats and chatbots

Accelerate business transformation with these bpm'online Market Place Beesender applications, which connects bpm'online with messages, social networks and website widgets, and enables operators ...
author Dick Wooden 15 Min Read
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How to process customer service case in bpm'online

This video and textual tutorial contains step-by-step instructions on how to process cases in bpm'online CRM.  Learn case processing workflow and stages, discover powerful and easy-to-use case ...
author Dick Wooden 20 Min Read
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what isn’t working at all. Julie and I share this checklist as a tool you can ...
author Dick Wooden 27 Min Read
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ATTENTION, CRIMESTOPPERS: Stop the Crimes of a Crappy CRM

CRM Crime Prevention Crimes might be happening right under your nose. As a business owner, you have the power to stop or, better yet, prevent them. No need to call 911. These aren’t that sort of ...
author Dick Wooden 9 Min Read
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