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How to boost sales team productivity and engagement

Alert - CRM can boost sales team productivity & engagement To consistently hit sales targets and ensure productivity, sales ...
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Top 10 Infor CRM Productivity Tips of 2017

Shortcuts and Productivity Tips Working Inside Infor CRM Success with CRM Consulting - Providing you with Ah-ha! moments that ...
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Infor CRM Strategies: An Example of How Your Customer Service Team Tracks Quality Control

In this final post of the series, we will look at an example that illustrates Infor CRM’s support of a quality control system  ...
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Infor CRM Strategies: Your Customer Service Team In An Effective Quality Control System

We are going to dedicate the next 2 parts of this 3 part series to quality control. In this part however, we are going to ...
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Infor CRM Strategies: To Help Your Customer Service Team to Manage Customer Complaints

This is part 1 of a 3 part series where we will talk about Infor CRM strategies that empower your Customer Service Team to ...
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Increase sales productivity with Contour Geocode mapping

Maps and Driving Directions Let's say you are a field sales professional that is out of the office visiting a prospect.  You ...
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Breakout of the typical customer experience - using CRM

Compare the typical customer experience to what the customer actually desired This Temkin Group video shows the importance of ...
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Keys to CRM Success - Building a Successful CRM Evaluation

Previously we have discussed How to choose CRM software - starting point guidelines and a road map in getting started in your ...
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1 Minute Solutions to Your Most Common Infor CRM Issues

Every day brings us new challenges in our jobs, but we don't need our Infor CRM system to be one of them. We 'Just need it to ...
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Freedom of Choice Rings True July 4th and in Best of CRM

Freedom of Choice Rings True  For America, July 4th has a very special place in our history and our culture.  It signifies our ...
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Valuable outline for crafting a successful CRM implementation

The following is a helpful outline for leading a successful CRM initiative. The importance of communications and education ...
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Give Your Sales Staff the Tools They Need

Many of our Sales Managers and VPs of Sales tell us that they struggle to figure out what their sales people are focusing on. ...
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