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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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7 Reasons CRM “Excels” Compared to Spreadsheets

“I’m just a big fan of spreadsheets. I understand them, and they work great for me to track my customers.” We frequently hear this comment from small business owners who haven’t tried CRM. They have ...
author Julie Cooper 9 Min Read
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ATTENTION, CRIMESTOPPERS: Stop the Crimes of a Crappy CRM

CRM Crime Prevention Crimes might be happening right under your nose. As a business owner, you have the power to stop or, better yet, prevent them. No need to call 911. These aren’t that sort of ...
author Dick Wooden 9 Min Read
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5 Hacks for Better Customer Service

“The big money isn’t as much in winning customers as in keeping customers.”
author Dick Wooden 8 Min Read
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How to Take the Scariness out of That Big Decision

The unknown is scary, isn’t it? What’s hiding in the dark that we can’t see? Will a skeleton jump out and do us in?  Where can I safely step? Fright from the unknown in business lacks the amusement ...
author Dick Wooden 7 Min Read
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