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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Risky Business: What Keeps You up a Night?

Checklist for Risks to Reduce What’s that little voice in the back of your business mind that whispers, “Danger, Will Robinson!”? We all have one. And it’s there for a reason. We shouldn’t ignore it. ...
author Dick Wooden 6 Min Read
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Checklist: 14 Steps to a Successful CRM Implementation

A customer-centric strategy supported by a CRM (customer relationship management) system has great potential to transform and grow your business – IF it is effectively implemented. Choosing the right ...
author Dick Wooden 8 Min Read
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15 actions to achieve better CRM user engagement and adoption

Long-term success with CRM depends on user engagement It’s inevitable: Things change in the business world, and we’d better be able to keep up. How can you help your team adapt to change when you ...
author Dick Wooden 13 Min Read
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10 Steps for Capturing Collective Intelligence with CRM

Increase Sales Enablement Actions Available using Infor CRM We are often asked for our recommendations for improving the involvement of Sales Professionals, Customer Service and Managers with a ...
author Dick Wooden 18 Min Read
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Let's Get Real - Migrating from Saleslogix 7.5 Windows to Infor CRM 8.3 Web

Start with an expectation that Changes will occur Working as a business partner for Sage Saleslogix then Swiftpage Saleslogix and then Infor CRM (formally Saleslogix) there is knowledge to be shared ...
author Dick Wooden 20 Min Read
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Top 3 reasons your sales department doesn't sell

The world is accelerating The world is accelerating at a record pace, and this change has become the new norm. To become and remain successful in such a fluid environment, sales organizations have to ...
author Dick Wooden 8 Min Read
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Business has an Insidious Enemy!

Business has a fierce and insidious enemy that if not identified and combated, will contort your company into an unrecognizable mess. I'm talking about those valuable people, relationships, and ...
author Dick Wooden 9 Min Read
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