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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Alert - Customer Experiences 2025 Expectations- Part 3

How can you prepare to get , the way they will want you to in 2025? In a minute we’ll get into final part our 3-part series on what customers will expect six years from now from their experiences ...
author Dick Wooden 7 Min Read
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5 Ways a CRM System Can Improve a Business

Customer relationship management has come a long way in a short time. For example, just 102 years ago, America’s first supermarket opened (a Piggly Wiggly in Memphis Tennessee), forever changing the ...
author Dick Wooden 11 Min Read
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15 actions to achieve better CRM user engagement and adoption

Long-term success with CRM depends on user engagement It’s inevitable: Things change in the business world, and we’d better be able to keep up. How can you help your team adapt to change when you ...
author Dick Wooden 13 Min Read
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The top 9 benefits CRM will bring your business

Leveraging your CRM for business benefits A successful CRM (customer relationship management) system implementation has challenges and rewards. The secret of driving a successful CRM initiative is ...
author Dick Wooden 8 Min Read
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InboxGuru eMarketing Tips- Prevent Emails from going to SPAM

Engagement plays a huge role in email deliverability. That’s because Web mail providers look at your engagement levels and recipient behavior when determining which emails actually make it to the ...
author Julie Cooper 11 Min Read
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A sales pilot to guide informed conversations using Infor CRM

It is important to have sales acceleration tools that work inside Infor CRM to guide the sales conversations, apply consistency so nothing is forgotten and to auto record the notes for historical ...
author Dick Wooden 10 Min Read
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Increase Awareness to Increase Sales and Revenue

People cannot buy what they are not aware of.  Even your existing customers are too busy to know what ways you can help and the products and services you also have. The average awareness is 25%.  75% ...
author Dick Wooden 7 Min Read
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