Infor CRM Overview

Infor CRM overview in 17 mins 

Click image to view 17 Minute video why Infor CRM (formally Saleslogix) is right for your business:

 View what's new in latest 8.3 version...

 Industry Recognized Leader:

Independent research firm, Nucleus Research,  places Infor CRM in "Leader" Quadrant:  read more

SelectHub places Infor CRM #1 on Leaderboard at 96 rating.  Read more

Infor CRM 'Day in Life product demostation by Matthew Skidmore, Sr. Solution Consultant - here.

What's New in Infor CRM:

We’re proud and excited to unveil the latest edition of our award-winning Infor® CRM platform. Its next-level mobile,  integration, and social media tools help you get the most out of your customer interactions and convert those valuable leads into closed sales.

New features include:

• New interface—Infor CRM gives you an enhanced look and feel for a better, more productive experience.

• Powerful customization tools—With added control for administrators, Infor CRM includes personalization capabilities for end users.

• Cloud performance and security enhancements—Cloud capabilities, security enhancements, and support for added hardware and memory make Infor CRM a quick, safe solution you can use anywhere.

• Upgraded mobile customer intelligence—Contextual KPIs, charts, and menus included with Infor CRM help you work smarter, not harder.

• Sync with Gmail—Work within Infor CRM or Gmail™, it’s your choice, using the new integration that syncs your emails, contacts, tasks, and calendars between systems.

• Xbar for Outlook—Now you can have the power of Infor CRM inside Microsoft® Outlook® to let you display, create, and work with your contacts, activities, opportunities, and more.

• Innovative social features—To help you enhance customer engagement, Infor CRM connects you to popular social media platforms including Twitter® and LinkedIn®.

• Multiple attendees per activity—Infor CRM lets you add multiple contacts, leads, and users to your activities and history.

• Enhanced reporting and analytics—With more than 70 ready-to-use business and sales reports, Infor CRM delivers analytics that help you drive more insightful customer interactions. 

Video:  Customer Service and Support

Saleslogix is now Infor CRM

Learn more about this Infor announcement (press release)  and our go forth perspective article.

Infor has announced it has entered into an agreement to acquire the assets of Saleslogix, a leading provider of SaaS customer relationship management (CRM) software.

Saleslogix CRM will become Infor CRM™, establishing Infor's position as a leader in the cloud-based CRM market, and adding strong sales and service functionality to Infor CloudSuite™, the first group of industry-specific application suites available on Amazon Web Services' (AWS) cloud.

The Infor's strategic benefits for Saleslogix...

More about Infor CloudSuite....

• Provides robust CRM at affordable prices.

• Founded in 1998, employees approximately 105 people, and is headquartered in Scottsdale, Ariz.

• SaaS solution lowers running costs for customers and enables frequent upgrades per year.

• Recent integration with Microsoft Outlook gives users quick access right from their email application.

• Offers a leading mobile platform that increases speed and enhances collaboration.

• Core CRM platform has been specialized for key industries like constructions, financial services, government, healthcare, hospitality, manufacturing, professional services, retail and transportation.

• Shares 300 mutual customers with Infor.

• Serves more than 1,700 organizations around the world and operates in a wide range of industries, including manufacturing, distribution, logistics, hotels and restaurants, healthcare, retail, contact centers, property management, and financial services

Infor and Saleslogix

Saleslogix as Infor CRM