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The Future of CRM

What is the Future of CRM? As 2018 winds down, many business owners like you are evaluating the past year and planning for ...
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How Jobs Theory Can Leverage CRM’s Customer-Centric Power

Gain clarity and focus on what customers needed Everyone you sell to has a job to be done. When you offer a product or service ...
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Top 5 Productivity Hacks for a Tech-Savvy Sales Executive

According to recent research, 44% of executives think their organization is ineffective at managing the sales pipeline. At the ...
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4 Hacks to Improve Your Sales Team’s Performance

Your business’s health – its survival, even – depends on sales. So how do you motivate your sales team to perform at their ...
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Bpm'online continues recognition from top analysts

Good news from top industry analysts again for bpm'online CRM Forrester Research has recognized us as a Strong Performer in ...
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Explore new powerful capabilities of bpm'online 7.13

There are over 200 innovations that accelerate the customer journey and business transformation, as well as over 50 ...
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Infor CRM Xbar - Frequently Asked Questions

Q: Is a Named or Concurrent license best for Xbar? A: A Named license is preferred as it will always be available for the Xbar ...
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5 Hacks for Better Customer Service

“The big money isn’t as much in winning customers as in keeping customers.”
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Productivity tips working inside Infor CRM web client

The Infor CRM web client has some helpful capabilities that may be forgotten or unknown, so today I want to remind you of ...
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How to Take the Scariness out of That Big Decision

The unknown is scary, isn’t it? What’s hiding in the dark that we can’t see? Will a skeleton jump out and do us in?  Where can ...
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A Company Divided: How to Bring Sales and Customer Service Back on the Same Page

The health of your business will improve when sales and customer service aren't separate silos. (A previous blog explained the
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Ten things you need to know about marketing automation

As new communication channels become available and expand, B2B marketers’ attention is increasingly divided between ...
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