<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=439688906364820&amp;ev=PageView&amp;noscript=1">

3 Crucial resources to help streamline sales and marketing teams.

Posted by Julie Cooper

What steps does my business undertake to bring sales and marketing teams to the next more synced level?

Intelligent process-driven sales force automation software is available to help manage a complete sales cycle - from lead to repeat sales. Enabling effective data sharing across the organization thus bridging the gap between marketing, sales and customer service teams.

Read More

Topics: Make your business work smarter, Marketing Effectiveness, BPM-Business process management, BPMonline Sales, BPMonline Marketing, BPMonline Tips, Artificial Intelligence, bpmonline what's new

5 golden rules of successful selling

Posted by Dick Wooden

Do you know that companies with aligned departments enjoy a 38% higher sales win rate and become 67% better at closing deals?

Intelligent process-driven sales force automation software is available to help manage a complete sales cycle - from lead to repeat sales.

We would like to offer you a recent eBook with 5 golden rules of successful selling that can help you boost your sales and better engage with customers.

 

Read More

Topics: Make your business work smarter, Sales Improvement Areas, Selling Smarter, Sales Enablement with CRM, BPMonline, BPMonline Service, BPMonline Sales, BPMonline Marketing, BPMonline Tips, bpmonline what's new

4 Autumn Reads to Elevate Your Business Results

Posted by Dick Wooden

"Not at readers are leaders, but all leaders are readers" 

Quote by 33rd US President, Harry Truman

Autumn is here and it’s time to make plans and execute on strategic campaigns. We would like to share with you a few crucial resources on how intelligent CRM tools can help elevate your results and reach your business goals faster:

Read More

Topics: Make your business work smarter, BPM-Business process management, BPMonline, BPMonline Service, BPMonline Sales, BPMonline Marketing, BPMonline Tips

Are you afraid to rip off the Band-Aid?

Posted by Dick Wooden

The following is a guest post from our friends at Blue Star IT Services & Solutions in Goshen, IN.  We thought this provides fresh ideas on making a change for a better performing and secure network.


Are you afraid to rip off the Band-Aid?

Finding the right IT provider can be a little bit painful, but in the end, it's for your own good!

We all know the deal with Band-Aids - it sure hurts to take them off, but it's what needs to be done, right? The same goes with switching IT providers - as painful as it can be to make the switch, in the end, it's what's best for you. That means making the necessary switch from break-fix to managed services.

Read More

Topics: Lower IT costs, Data protection, Make your business work smarter, Productive Improvements, Referral Network, Data Quality, Digital disruption, Data Integrity

Leap forward with bpm'online latest 7.11 CRM

Posted by Dick Wooden

Trends affecting your business

1. Global data volume 

From now until 2020, the amount of information will double every two years. 90% of the world's data has been created in the last 2 years!

2. The pace of our lives is increasing dramatically. 

Even pedestrians on the streets are walking 10% faster than just a decade ago.

3. Over 627,000 new businesses are launched each year in the US alone.  

This is more than one business every minute!  So how many of these are new competitors?

Read More

Topics: Adaptable CRM, Make your business work smarter, Productive Improvements, BPM-Business process management, Business Process Automation, Purpose Build CRM, BPMonline, BPMonline Service, BPMonline Sales, BPMonline Marketing, BPMonline Tips, bpmonline what's new

Is your sales team burning up profit?

Posted by Dick Wooden

The topic "Is your sales team burning up profit?" caught my attention in a recent issue of my TAB, The Alternative Board, newsletter.  Joe Zente from zthree.com wrote the following.

"Wise business owners consistently evaluate key metrics affecting their bottom line.  In an effort to increase profit, owners, their CFO's and controllers review factors ranging from the cost of goods, salaries, pricing, inventory turns, receivables and more.

Few companies, however evaluate ways to improve the area that holds the largest potential influence on profitability: their sales department.  Since time equals money, salespeople must use their time (and your company's support resources) effectively.  Unfortunately, most do not.  

Here are just a few of the most popular ways that many salespeople burn up profit:

1. Spending significant time with unqualified prospects.

2. Talking when they should be listening and understanding.

3. Not establishing ground rules.

4 Giving presentations to unqualified prospects.

5. Offering pricing before understanding the whole picture.

Read More

Topics: CRM user adoption, Make your business work smarter, Business success with CRM, Business Drivers for CRM, Selling Smarter, ACT! Success, Sales Mgmt Improvement, Well Used CRM, Business Process Automation, Purpose Build CRM, Infor CRM Specialist, BPMonline Sales

Driving Smarter Sales Through Al-Powered Sales Processes

Posted by Julie Cooper

What is AI for BPM?

At the highest level, AI is an intelligent technology that  leverages historical data and applies what is lear ned to  curr ent contexts to make pr edictions. It combines
various r elated terms: machine lear ning, natural language pr ocessing, deep lear ning, pr edictive  analytics, etc. W ith the help of AI, organizations can
put their historical data to use in or der to coor dinate  interactions between people and systems and explicitly  link these interactions to a for ecasted and desir ed  business outcome thr ough ef ficient business  pr ocesses.
 
 
Read More

Topics: Business Innovation, Adaptable CRM, Make your business work smarter, Business Drivers for CRM, Sales Improvement Areas, Business Intelligence, BPM-Business process management, Business Alerting, sales acceleration, BPMonline, BPMonline Sales, BPMonline Marketing, BPMonline Tips

How to reset an Infor CRM user login

Posted by Dick Wooden

Issue:   CRM user gets locked out of Infor CRM web client

A typical cause of a user lock out is when a user has entered an invalid password more than once while trying to login.  (This applies to an Infor CRM web portal that is not using Windows single-sign - where the Windows network user is automatically logged into Infor CRM.)

Note the CRM administrator can configure the system Security under the web client->Administration->Office Profile->Security tab for:

 

Resolution process:

Read More

Topics: CRM user adoption, Saleslogix Tips, Saleslogix Admin, Infor CRM Education, Infor CRM Specialist, Infor CRM Xbar, Infor CRM 8.3

Analytics for ROI in winning marketing campaigns

Posted by Dick Wooden

Better analytics tools to enable ROI

Marketers are increasingly calling for better analytics tools to enable their ROI analysis and reporting. In the March 2016 eMarketers’ study, marketers ranked Business Intelligence technology as their most likely technology investment for the coming year. Recognizing the need for companies to find a better way to monitor trends, make improvements and identify marketing’s contribution to the pipeline, Salesfusion created the Advanced Analytics platform.

Read More

Topics: Inbound marketing, eMarketing Effectiveness, Marketing Effectiveness, Better Decision Making, Business analytics, Infor CRM, Salesfusion, Smart marketing automation, Business Process Automation, Infor CRM Specialist, Infor CRM Integration

Ultimate guide to sales success through sales math

Posted by Dick Wooden

With over one trillion dollars spent annually on sales teams, maximizing sales productivity is a critical goal for every enterprise. While all sales organizations are different, it is always important to measure the KPIs and outcomes at each stage of the sales process.

Sales is a numbers game. Having the benchmarks to measure performance makes companies better equipped for today’s new selling environment. In addition, a process-driven sales automation tool can help manage sales metrics to achieve the heightened win rates every company seeks. There is no magic or quick fix to improve your sales metrics — it takes careful analysis and a clear understanding of important factors.

We would like to offer you this eBook where you can learn to effectively apply bench marking statistics to evaluate your sales process. Find out actionable insights about the customer journey, pushing deals through the sales pipeline and learning from the outcomes.

Read More

Topics: Make your business work smarter, Sales Productivity Improvements, Sales process, Selling Smarter, BPM-Business process management, BPMonline, BPMonline Sales, Performance Metrics, sales benchmarks

Print Friendly and PDF

How can we help?

Subscribe

TO THIS BLOG:
LEVERAGING YOUR CRM

Learn How to Grow Your Business Through One of Your Most Powerful Business & Sales Tools

Deliver Exceptional Customer Service

Categories

see all