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Business Development Success with CRM Strategy and Tools

It is about acquiring, retaining and developing profitable clients and strategic business partners.   Becoming smart about ...
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what ...
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Customer Care Excellence using Bpm'online CRM

Leverage Customer Relationship Management to enhance customer service and build loyalty Your CRM system has the core ...
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Grow Smarter - CRM Integration for Greenhouse Nursery

Using CRM to Extend Existing Key Business Strategy A recent client is well known for their great customer ...
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Emotion - Missing link in Customer Loyalty

A foundational leg of CRM in a  for-profit business is the retention of loyal and profitable customers.  But too many times ...
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Increase Awareness to Increase Sales and Revenue

People cannot buy what they are not aware of.  Even your existing customers are too busy to know what ways you can help and ...
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Where CRM can help a Sales Professional accelerate performance

Areas for Improving an Individual's Productivity A new system is only useful if there are perceived benefits for the ...
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Stop Selling Features and Focus on Benefits for the Client

The following article is by C.J. Hayden who is author of Get Clients Now!™.  Thousands of business owners and independent ...
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Customer-Centricity Should be about Delivering Value for Customers

Bob Thompson, an international authority on customer-centric business management, has released a new book, "Hooked on ...
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Time is a Thief - Success with CRM is the Cure

Time is the one resource we cannot add to not matter what.  The clock keeps ticking whether we accomplish something or not.  ...
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Humanizing your approach - Are you People-Centered?

"People-centered is not the same thing as being a people person." states Dr. Frank I. Lutz, author of "Win - the Key ...
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Sales Key Performance Indicators in CRM: Beyond the Short Term Sale

An interesting post from Radio Ink Magazine has us thinking about sales key performance indicators. In his post, writer, Matt ...
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