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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Prospect Follow-up Made Easy and Eliminate Follow-up Failure

Sales prospects aren't always ready. Yet I've seen statistics that indicate that 50 percent of sales reps don't follow up after the first call.  There are options to keep prospects in the loop and ...
author Dick Wooden 4 Min Read
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Stop Hobbling Along - Really Engage with CRM

The trap: when fear of change is greater than the value of the solution You’ve just made a killer presentation. The prospect gets all hot and lathered up about the solution your offering provides. ...
author Dick Wooden 16 Min Read
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Hello from the other side - with and without CRM

Unless you have been living on a deserted island you have probably heard  Adele's most powerful song "Hello", from her third album that was released last November. Besides breaking all kinds of ...
author Dick Wooden 11 Min Read
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Meet Act!: Contact Management for Small Business

Meet Vanessa as we follow her through her busy day, managing sales and follow up activities. She is struggling to reach out to prospective customers and what she really needs is an effective way to ...
author Julie Cooper 4 Min Read
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Key warning signs you really don't know your customer!

Now let's be real here and take a bigger perspective of your company's  knowledge of its customers.   We often find that when my firm reviews how a prospective CRM client has been using their CRM ...
author Dick Wooden 13 Min Read
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Don't miss out on a better view of your contacts in Act!

Get a better view of your contacts and easily capture web leads! Acquiring new prospects that fit your ideal profile, staying 'top of mind'  with your contacts and obtaining a 360 degree view of ...
author Dick Wooden 5 Min Read
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Guess less. Grow more. Sales nirvana...

Guess less - grow more profitably There ought to be a better ways to connect with customers and prospects about what they are most interested in so you don't have to guess as much and you can grow ...
author Dick Wooden 7 Min Read
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