Business Success with CRM, CRM Consultant & Implementer | Success with CRM Consulting Inc.

Customer Experience Improvement Compelling Value Creation

Making your Business Development System more Social

Improving the Clients' Experience...Number 1 for 2012. While recently visiting with the founder and President of a large regional Information Technology firm, we were discussing his recent ...

Dick Wooden 8 Min Read

Read Article

Customer Experience Improvement Social Media Use

Integrated Business with CRM - Web Services and Social Media

Another area to consider is the integration of Web Services and Social Media with the customer's record in CRM. Enrich Customer Profiles with Web Services and Social Media: Build richer, more ...

Dick Wooden 4 Min Read

Collaborative Community Social CRM

Conversations, Community, and Content: Social vs. Traditional CRM, Part II

Collaborative Community - Social CRM vs. Traditional CRM: Part II As we saw in Part I, today's smart business owners add social CRM (customer relationship management) to their traditional CRM.. ...

Dick Wooden 6 Min Read

Social Media Use Social CRM

Don't get left behind - Inbound Marketing Resources to the rescue

Jennifer went to Harvard Business College and began her career with an internship at a prestigious ad agency. She spent several years working for a direct mail agency. Now, with 20 years marketing ...

Dick Wooden 5 Min Read

Social Media Use Social CRM