2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Infor CRM Strategies: Your Customer Service Team In An Effective Quality Control System

We are going to dedicate the next 2 parts of this 3 part series to quality control. In this part however, we are going to identify the contributions of your customer service team to a quality control ...
author Dick Wooden 14 Min Read
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Understanding Value of CRM from a 8 year old's Perspective

Here at Success with CRM Consulting, Julie and I help entrepreneurs and business stakeholders navigate the complex analysis and decision-making process in accelerated business growth by using our ...
author Dick Wooden 11 Min Read
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Summary Comparison - Subscription vs License for your CRM Solution?

Cloud Subscription comparison to Capital Purchase of CRM: The selection of a CRM system is key to success in the business development areas and for continuous improvement of the business in today's ...
author Dick Wooden 9 Min Read
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Pricing the ACT! and Infor CRM options for your business

Pricing of Subscription or software capital purchase:  A key concern when considering implementing a CRM system relates to arriving at a dollar amount that represents not only the purchase of the ...
author Dick Wooden 14 Min Read
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Big or Small, CRM Grows with Your Business - Part 3

Ed the Entrepreneur continues The Wooden Toy Story, Part 3 In Parts 1 and 2 of the Wooden Toy Story, we saw how Ed the Entrepreneur turned his dream of crafting quality wooden farm toys into a $15 ...
author Dick Wooden 9 Min Read

Sales Model Influences Contact Managment or CRM Solution Choice

Automating success: The Choice between Contact Management and Customer Relationship Management The reality is that organizations are placing renewed emphasis on cutting costs and customer retention ...
author Dick Wooden 9 Min Read
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