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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Business Knowledge for the Next Level - Creatio CRM

Repeatable and consistent success in business depends on a core strategy revolving around the quick and easy access to knowledge. Knowledge is typically found in database systems.  It means having ...
author Dick Wooden 8 Min Read
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Knowledge FUELS Better Decisions and Actions

Knowledge is FUEL for Better Decisions and Actions One thing I have learned over the years from my clients is how important it is for them to capture knowledge about their relationships with ...
author Dick Wooden 11 Min Read
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Vote for Your Success: CRM and Customer Psychographics

Data metrics build to make more informed decisions We’ve witnessed our American democracy at work this month. A record number of people voted. Across our diverse land, nearly 160 million exercised ...
author Dick Wooden 9 Min Read
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Top 5 Technologies for Customer Engagement Champions

Customers expect quick and unique brand interactions at every touch-point. Delayed or generic responses won’t cut it. It’s impossible to provide a customer journey that is both quick and unique at ...
author Dick Wooden 9 Min Read
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17 Ultimate Mad Men Business Success Tips

Knowing how to be more successful in your business life may not come with an Emmy Award winning script to follow, as it did for the characters in the television show Mad Men. However, it is important ...
author Dick Wooden 9 Min Read
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Win More Sales: Align Sales, Product and Customers with CRM

Clearly understand the problems you solve A consistent review to gain clear understanding of the problems you solve for your customers can bring important insights for continued business success. Why ...
author Dick Wooden 13 Min Read
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Marketing Failures for a Professional Service Business

When a Professional Service is not using professional business Marketing practices It’s easy for medical specialists to forget that the people they call their ‘patients’ all through their years of ...
author Julie Cooper 7 Min Read
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