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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Business is like baseball: People and systems plus CRM for the win

Business is like baseball. You can’t play baseball and expect to win without rules of the game – a structure – and a team of talented people. Business, too, requires both people and systems to ...
author Dick Wooden 6 Min Read
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Appreciation- Increase the Value of Your Business

Some businesses have a couple of special customer appreciation days each year. That can be part of a good marketing strategy, but Julie and I advise our entrepreneurial clients to make every day a ...
author Dick Wooden 6 Min Read
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Lies of CRM Sales and the Real Work for Success

Full disclosure: CRM won't work miracles Do you believe everything some CRM salespersons tell you about the no-cost of implementing your software and all its benefits that won’t require you to lift a ...
author Dick Wooden 10 Min Read
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Get in Gear and Act on Your Vision

Get in Gear and Act on Your Vision In previous articles, we’ve written about five key components of business success. To recap: Know where you’re going. Hire a great team of people who share your ...
author Dick Wooden 6 Min Read
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7 Keys to Success with CRM - People Always Come First

Customer Relationship Management - Because People Should Always Come First If you’re a business, you have customers. If you have customers, you want to keep them happy – because without them you have ...
author Dick Wooden 11 Min Read
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Business Development Success with CRM Strategy and Tools

It is about acquiring, retaining, and developing profitable clients and strategic business partners.   Becoming smart about effectively using a CRM system as the foundation for business development  ...
author Dick Wooden 11 Min Read
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Business Development and CRM Accelerates Success

Business development and CRM work hand-in-hand One of the most exciting and fulfilling parts of our business is in the sharing of the discovery of people and business intersections.  Our clients gain ...
author Dick Wooden 11 Min Read
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