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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM Basics: Focus Your Business Strategy on the Customer

Customer first, for the win Customer Relationship Management (CRM) is all about finding, acquiring, and retaining the best, most profitable customers.   CRM systems automate the management of loads ...
author Dick Wooden 11 Min Read
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Get Real About Relationships

If ever it was important it would this disruptive year to get real about relationships. Soft skills and CRM for human interaction. Let’s talk about relationship. After all, it’s the second word in ...
author Dick Wooden 7 Min Read
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17 Ultimate Mad Men Business Success Tips

Knowing how to be more successful in your business life may not come with an Emmy Award winning script to follow, as it did for the characters in the television show Mad Men. However, it is important ...
author Dick Wooden 9 Min Read
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The 5W's of Customer Relationships: Why and How

Who, What, When, Where, Why, How Your business success requires that you know the answers to these questions regarding your customers or constituents. It’s valuable to build an information base in ...
author Dick Wooden 7 Min Read
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The 5 W’s of Customer Relationships, Part 2: Where and When

Accelerate business relationship development - Where and When Business success requires high quality customer relationships. We believe in this truth so strongly that we’ve focused our services ...
author Dick Wooden 9 Min Read
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Importance of 5W’s + How of relationships

Your CRM database- the keeper of Who, What, When, Where, Why and How In our digital marketing age, is it still true that people choose to buy from people and organizations they know and trust? Yes. ...
author Dick Wooden 7 Min Read
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History Overload - ACT Growth Suite  to the Rescue

So you have been successfully building relationships with a contact and now have years of completed activities in history to sort through.  You do a quick search with the ACT Contact lookup form and ...
author Julie Cooper 8 Min Read
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