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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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17 Ultimate Mad Men Business Success Tips

Knowing how to be more successful in your business life may not come with an Emmy Award winning script to follow, as it did for the characters in the television show Mad Men. However, it is important ...
author Dick Wooden 9 Min Read
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The 5W's of Customer Relationships: Why and How

Who, What, When, Where, Why, How Your business success requires that you know the answers to these questions regarding your customers or constituents. It’s valuable to build an information base in ...
author Dick Wooden 7 Min Read
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The 5 W’s of Customer Relationships, Part 2: Where and When

Accelerate business relationship development - Where and When Business success requires high quality customer relationships. We believe in this truth so strongly that we’ve focused our services ...
author Dick Wooden 9 Min Read
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Importance of 5W’s + How of relationships

Your CRM database- the keeper of Who, What, When, Where, Why and How In our digital marketing age, is it still true that people choose to buy from people and organizations they know and trust? Yes. ...
author Dick Wooden 7 Min Read
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History Overload - ACT Growth Suite  to the Rescue

So you have been successfully building relationships with a contact and now have years of completed activities in history to sort through.  You do a quick search with the ACT Contact lookup form and ...
author Julie Cooper 8 Min Read
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Appreciation- Increase the Value of Your Business

Some businesses have a couple of special customer appreciation days each year. That can be part of a good marketing strategy, but Julie and I advise our entrepreneurial clients to make every day a ...
author Dick Wooden 6 Min Read
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What are Your Critical Numbers?

The Power of Numbers for business success Numbers count.  Well, yes, of course they do Do you know all your crucial numbers? You’re smart, so it’s probably safe to assume that you know your bank ...
author Dick Wooden 12 Min Read
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