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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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12 Tips to be more Effective Selling when using Infor CRM

Looking to get more out of your Infor CRM and working smarter? Over the years I have seen what the most productive sales people do when using Infor CRM (formally Saleslogix).  The following series of ...
author Dick Wooden 21 Min Read
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Key warning signs you really don't know your customer!

Now let's be real here and take a bigger perspective of your company's  knowledge of its customers.   We often find that when my firm reviews how a prospective CRM client has been using their CRM ...
author Dick Wooden 13 Min Read
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Where CRM can help a Sales Professional accelerate performance

Areas for Improving an Individual's Productivity A new system is only useful if there are perceived benefits for the individual actually using it. The opposite is also true. A system introduced by ...
author Dick Wooden 11 Min Read
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Understanding the powerful value of the word - UP

There is a two-letter word that perhaps has more meanings than any other two-letter word, and that is 'UP'. It's easy to understand UP, meaning toward the sky or at the top of the list, but when we ...
author Dick Wooden 6 Min Read
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Life is what your make it - what's yours for 2015

Life is what you make it by Harvey Mackay One of my favorite “Peanuts” cartoons by Charles Schultz has Charlie Brown saying, “I learned something in school today.  I signed up for folk guitar, ...
author Dick Wooden 10 Min Read
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Power to Resolve - Getting Success with CRM for Your Business

It takes resolve to get the desired success from CRM or any other change initiative "The challenges companies experience undertaking CRM, are not solved just by deciding to work together.  It ...
author Dick Wooden 7 Min Read
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Shatter the 57% myth of B2B buying decision process

Are Buyers Really Farther down their buying process?   What additional value does CRM provide the seller? It has been well commented on and studied that the customer is now in charge and is better ...
author Dick Wooden 14 Min Read
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