<img height="1" width="1" src="https://www.facebook.com/tr?id=241894266379435&amp;ev=PageView &amp;noscript=1">
2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

how to cover

Posts by Tag

See all
  Read Article

7 Keys to Success with CRM - People Always Come First

Customer Relationship Management - Because People Should Always Come First If you’re a business, you have customers. If you have customers, you want to keep them happy – because without them you have ...
author Dick Wooden 11 Min Read
  Read Article

Infor CRM Strategies: Your Customer Service Team In An Effective Quality Control System

We are going to dedicate the next 2 parts of this 3 part series to quality control. In this part however, we are going to identify the contributions of your customer service team to a quality control ...
author Dick Wooden 14 Min Read
  Read Article

Emotion - Missing link in Customer Loyalty

A foundational leg of CRM in a  for-profit business is the retention of loyal and profitable customers.  But too many times the "Emotion" is left out and there is not a People First CRM focus. How a ...
author Dick Wooden 10 Min Read
  Read Article

Smart marketing automation with Infor CRM

Deliver More Revenue with Salesfusion smart marketing automation Marketing automation is a natural add-on solution for CRM.  Most CRM users struggle with integrating their marketing to sales efforts. ...
author Dick Wooden 4 Min Read
  Read Article

12 Questions to Evaluate Understanding Your Customer

Do you understand your customer? Many organizations speak about understanding customers and their needs, but few truly understand what customers value most.  While it is nearing a year end and ...
author Dick Wooden 9 Min Read
  Read Article

Relationships - the most important differentiator in CRM

CRM - Customer RELATIONSHIP Management is People Focused... Your CRM system provides the knowledge about people in your organization and the connections they have made with customers, prospects, ...
author Dick Wooden 9 Min Read
  Read Article

Business Success with CRM - Why CRM Needs to Be in Your 2014 Strategy

Business Success with CRM means developing a customer focused business strategy and fully implementing a helpful CRM system into your business. As you reflect on the 2013 business year, consider your ...
author Dick Wooden 8 Min Read
Check all our articles >
letter

Join Our Newsletter!

Join now to receive a monthly digest of our best content and announcments.