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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Increase Engagement success- email marketing integration with CRM

Knowledge Sharing and Relationship Development As a business grows, new challenges and opportunities arise.  Smart business leaders use these as areas of business improvements. One of the most ...
author Dick Wooden 11 Min Read
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Guess less. Grow more. Sales nirvana...

Guess less - grow more profitably There ought to be a better ways to connect with customers and prospects about what they are most interested in so you don't have to guess as much and you can grow ...
author Dick Wooden 7 Min Read
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Humanizing your approach - Are you People-Centered?

"People-centered is not the same thing as being a people person." states Dr. Frank I. Lutz, author of "Win - the Key Principles to Take Your Business from Ordinary to Extraordinary." This article is ...
author Dick Wooden 8 Min Read

Building Your Email List (and Your Loyal Customers)

Quality Email Marketing is Still Alive and remains a valuable business relationship development strategy.   Consider these tips for building a deeper and more valuable email list. Offer Incentives
author Dick Wooden 7 Min Read
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Who Are Your Ideal Customers, and What Do They Love About You?

Your Ideal is..... Don’t assume you know what it is that your customers value most about what you do – ask them! Ask lots of them. Specifically, ask your ideal customers and then really listen to ...
author Dick Wooden 6 Min Read

Nurturing Relationships - 7 Easy-Steps to E-newsletters

As many of you know we have been creating a monthly electronic Newsletter for over 5 years.  It has been a consistent and valuable method to "Keep in Touch" with our clients, friends and prospective ...
author Dick Wooden 8 Min Read
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From How to WOW: Create a Culture of Buzz

Creating a Culture of Buzz by expanding from How to WOW: Maybe you’ve heard the FreshBooks customer service story. It involves Triscuits and demonstrates how the culture of a billing-software service ...
author Dick Wooden 7 Min Read
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