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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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How to process customer service case in bpm'online

This video and textual tutorial contains step-by-step instructions on how to process cases in bpm'online CRM.  Learn case processing workflow and stages, discover powerful and easy-to-use case ...
author Dick Wooden 20 Min Read
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Obtain a dynamic guidance system for your business with business process management CRM

The business landscape is changing faster all the time, requiring business stakeholders to work hard to keep up. At the same time, the value of human connections remains paramount. Neglecting either ...
author Dick Wooden 8 Min Read
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Bpm'online continues recognition from top analysts

Good news from top industry analysts again for bpm'online CRM Forrester Research has recognized us as a Strong Performer in their B2B Marketing Automation Platforms, Q4 2018 report. It is a great ...
author Dick Wooden 4 Min Read
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Automating dynamic work with Business Process Management

Bpm'online business processes overview Bpm'online is based on a business process management platform that uses two types of business processes: BPMN 2.0 and DCM (dynamic case management). The system ...
author Dick Wooden 26 Min Read
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