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12 Questions to Evaluate Understanding Your Customer

Do you understand your customer? Many organizations speak about understanding customers and their needs, but few truly ...
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14 CRM Best Practices for 2014 - Start NOW!

Which best practice techniques would turbo charge your CRM initiative? Constant evolution of your CRM platform is important, ...
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Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current ...
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Win More Sales: Align Sales, Product and Customers with CRM

Clearly understand the problems you solve A consistent review to gain clear understanding of the problems you solve for your ...
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Is your CRM System Supporting or Suppressing You?

Time for a review of what is working, what is not and how to proceed. We live in a crazy busy world but successful companies ...
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10 more smart ideas to optimize the benefits from your CRM

Make your business work smarter with CRM: In the day in and day out struggle with running a business sometimes you have to stop ...
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Survey Winner - Does This Apply To Your Business

Hurray to our recent winner of the "Does this apply to your business" survey of small to medium sized businesses. In this survey ...
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Does This Apply To YOUR Business - Striving for Excellence..

Development of Your Business Success Depends on Multiple Factors As entrepreneurs and family oriented business people, we ...
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Seven steps for maximum yield for your effort

If you’ve ever talked to entrepreneurs passionate about their business, you know that they have more knowledge about one product ...
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Know Your Customer - Analytics as Competitive Advantage

We often have a conversation with clients or prospective clients about their desire to go to the "next level" and how we can ...
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Survey Says...What Your Customers Think

As a business person concerned about what your customer is thinking, the feedback you obtain from a survey can provide valuable ...
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