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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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12 Questions to Evaluate Understanding Your Customer

Do you understand your customer? Many organizations speak about understanding customers and their needs, but few truly understand what customers value most.  While it is nearing a year end and ...
author Dick Wooden 9 Min Read
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14 CRM Best Practices for 2014 - Start NOW!

Which best practice techniques would turbo charge your CRM initiative? Constant evolution of your CRM platform is important, but waiting until New Year's day 2014 is not a recognized best practice.  ...
author Dick Wooden 11 Min Read

Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current customers. So, what are you doing to make sure you understand what your ...
author Dick Wooden 8 Min Read

Win More Sales: Align Sales, Product and Customers with CRM

Clearly understand the problems you solve A consistent review to gain clear understanding of the problems you solve for your customers can bring important insights for continued business success. Why ...
author Dick Wooden 12 Min Read
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Is your CRM System Supporting or Suppressing You?

Time for a review of what is working, what is not and how to proceed. We live in a crazy busy world but successful companies step back every so often to gain a fresh perspective of what is occurring ...
author Dick Wooden 9 Min Read
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10 more smart ideas to optimize the benefits from your CRM

Make your business work smarter with CRM: In the day in and day out struggle with running a business sometimes you have to stop working IN your business and start working ON your business. In ...
author Dick Wooden 13 Min Read

Survey Winner - Does This Apply To Your Business

Hurray to our recent winner of the "Does this apply to your business" survey of small to medium sized businesses. In this survey there were 32 questions that were ranked from 0 - does not describe my ...
author Dick Wooden 4 Min Read
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