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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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How to Improve Decision Making for Business Advantage

Are you a decision-maker in your company? If you are a decision-maker in a role of organizational leadership, it’s your job to make decisions that will affect the business as a whole and all the ...
author Dick Wooden 9 Min Read
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Harness Technology for Better Selling with Sales Creatio

And Connecting in the Age of the Customer Whether it’s the Internet or mobile devices, technology has changed the way buyers are buying, allowing them to plug-in from anywhere to do their own ...
author Dick Wooden 14 Min Read
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Business drivers that decision makers care about.

Your world is crazy busy and there is only enough time to focus on the key aspects that most affect your business. CRM stands for "customer relationship management," a type of software that helps ...
author Dick Wooden 10 Min Read
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A Guidance System for Your Business: Creatio CRM

Knowing where you are - at any time GPS, a global positioning system, has rightly earned its place in the pantheon of apps we now take for granted. Our family loves to hike, and we wouldn’t think of ...
author Dick Wooden 6 Min Read
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Making Sense of Decision-Making in a Digital World

If you’re making decisions about your business strategy, how are you thinking about digital? By necessity, more of our lives happen digitally than a year ago. The transformation was underway anyway, ...
author Dick Wooden 7 Min Read
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Triple Threat Capability or Triple Treat? You Win Either Way with CRM

Triple threat or triple treat? That might be a proofreading concern. But right now, it’s more than that. It’s a real question: Which one describes a great CRM system? Both do, actually. Triple ...
author Dick Wooden 7 Min Read
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CRM Basics: Focus Your Business Strategy on the Customer

Customer first, for the win Customer Relationship Management (CRM) is all about finding, acquiring, and retaining the best, most profitable customers.   CRM systems automate the management of loads ...
author Dick Wooden 11 Min Read
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