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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Business Drivers that CRM Equips You to Accelerate

Your world is crazy busy. Your time is precious. You’ve only got enough of it to focus on what most affects your business.  You need solutions that free you for those priorities.
author Dick Wooden 5 Min Read
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Gain Tangible Rewards with Customer Relationship Management

Count the benefits from well-used, purpose-build CRM You can be measure tangible benefits in hard numbers. With CRM you can: 1. Increase in time spent by sales personnel with existing customers, per ...
author Dick Wooden 8 Min Read
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How to Choose CRM Software - Starting Point Guidelines

A CRM systems responsibility in CRM selection Let's start with the core beliefs for the reality about CRM - Customer Relationship Management software.  The software itself is the technical component ...
author Dick Wooden 13 Min Read
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Business Transformation with Success with CRM

Taken from our client stories: How our strategic approach has helped businesses transform  Do you want to make your business the best it can be? We’ve never met a business owner who didn’t.  It’s ...
author Dick Wooden 10 Min Read
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Quicker, visualized decisions with CRM Dashboards

What is the value of a quality, informed decision that doesn't take forever? One of the more common CRM requirements that come from our current and prospective clients is how can my CRM and related ...
author Dick Wooden 7 Min Read
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Business Intelligence: A Business Relationship Management Takeaway From CRM

Maybe the question has already been asked, but we are going to ask it here. What can Business Relationship Management (BRM) take away from a system like Infor CRM?  Before we get there, a better ...
author Dick Wooden 8 Min Read
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Infor CRM Strategies: An Example of How Your Customer Service Team Tracks Quality Control

In this final post of the series, we will look at an example that illustrates Infor CRM’s support of a quality control system and walk through how customer service representatives can utilize it ...
author Dick Wooden 14 Min Read
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