2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Knowledge Fuels Smart Decisions and Actions

Knowledge in your CRM data FUELS Smart Decisions and Actions  One thing I have learned over the years from my clients is the huge importance of capturing knowledge and having knowledge readily ...
author Dick Wooden 10 Min Read
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Gain Tangible Rewards with Customer Relationship Management

Count the benefits from well-used, purpose-build CRM You can be measure tangible benefits in hard numbers. With CRM you can: 1. Increase in time spent by sales personnel with existing customers, per ...
author Dick Wooden 8 Min Read
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Business Transformation with Success with CRM

Taken from our client stories: How our strategic approach has helped businesses transform  Do you want to make your business the best it can be? We’ve never met a business owner who didn’t.  It’s ...
author Dick Wooden 10 Min Read
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Quicker, visualized decisions with CRM Dashboards

What is the value of a quality, informed decision that doesn't take forever? One of the more common CRM requirements that come from our current and prospective clients is how can my CRM and related ...
author Dick Wooden 7 Min Read
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Infor CRM Strategies: An Example of How Your Customer Service Team Tracks Quality Control

In this final post of the series, we will look at an example that illustrates Infor CRM’s support of a quality control system and walk through how customer service representatives can utilize it ...
author Dick Wooden 14 Min Read
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Grow Smarter - CRM Integration for Greenhouse Nursery

Using CRM to Extend Existing Key Business Strategy A recent client is well known for their great customer experience in obtaining accurate pricing, product availability and ease of placing ...
author Julie Cooper 6 Min Read
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13 Ways to Boost Sales Results using Purpose Built CRM

Customer relationship management software makes it easier to handle your whole selling process and keeping connected with the best contacts. This goes for any business, whether you have a sales team ...
author Dick Wooden 19 Min Read
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