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What Job Do You Need to Get Done?

Define the Job and right Solution to Accomplish When you really get down to getting smart work done it helps to clarify - what ...
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Customer Care Excellence using Bpm'online CRM

Leverage Customer Relationship Management to enhance customer service and build loyalty Your CRM system has the core ...
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Breakout of the typical customer experience - using CRM

Compare the typical customer experience to what the customer actually desired This Temkin Group video shows the importance of ...
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How Can CRM Help My Business and What's In It for Me?

What's In It For Me?  How to deliver personal gain to each CRM user AND satisfy Executive Management TODAY! Your sales team ...
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B2B Customer Relationship Management: 3 Crucial Differences from B2C

The word “customer,” to many people given our everyday experiences, evokes the image of a person in a checkout line or someone ...
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Your CRM Guide: Open Up Your Company

Provide customers and partners with self-service support 24 x 7 Certain CRM systems can actually provide direct access to ...
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Next Logical Step as Your Business Grows and Changes-Infor CRM/Saleslogix

Congratulations on your current business success so far... Whether you have been using Sage ACT! or another contact ...
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Make Your Business Work Smarter #4 - Sales & Service to Next Level

What do you need to take your business to the next level of sales performance and customer service? In our series, Make your ...
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Getting Things Done - Business Process Tools to the Rescue

One of the key business drivers for our clients is the ability to consistently get more things done in less time, especially ...
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3 More Reasons to Choose Infor CRM (Saleslogix) Instead of ACT!

We are often asked about the differences between ACT! contact/customer management and Infor CRM (formally Saleslogix) ...
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