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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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What do executives say about CRM’s value?

“Gut level” truth about people Why is CRM, or customer relationship management, valuable to a business owner or someone like a VP of Sales and Marketing?  I’ll give you a hint: People are the key. ...
author Dick Wooden 10 Min Read
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Richer information when linking Outlook Activity to Infor CRM

One of the newer Microsoft Outlook integration components with Infor CRM is at the activity record. Now a scheduled activity in Outlook can easily link to richer information in your Infor CRM. Infor ...
author Dick Wooden 10 Min Read
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12 Questions to Evaluate Understanding Your Customer

Do you understand your customer? Many organizations speak about understanding customers and their needs, but few truly understand what customers value most.  While it is nearing a year end and ...
author Dick Wooden 9 Min Read
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Stop Fear of Change and Dramatically Move Forward

Fear of Change -Understand "Fears" and Making it Manageable In the following article from the famous author and entrepreneur, Harvey Mackay, brings insights and actions relating to "Fear".   These ...
author Dick Wooden 9 Min Read

8 Reasons to Be Truely Grateful

An attitude of gratitude every day and especially for Thanksgiving Day... One of my favorites quotes is by Brian Tracy, motivational speaker and author: "Develop an attitude of gratitude, and give ...
author Dick Wooden 3 Min Read

10 Guidelines to Develop Your Referable Behavior

It has been said that behavior drives actions and actions drive results.  With competition getting tougher every year it is important to reflect on the basics.  I remember  that the great basketball ...
author Dick Wooden 4 Min Read

Having the Right Attitude - in Sales and for Long-term Success

Can you point out a person that has that right attitude when you are dealing with them, particually in a sales environment?  Do they have an opportunity mindset of a better future and willing to ...
author Dick Wooden 4 Min Read
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