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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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15 actions to achieve better CRM user engagement and adoption

Long-term success with CRM depends on user engagement It’s inevitable: Things change in the business world, and we’d better be able to keep up. How can you help your team adapt to change when you ...
author Dick Wooden 13 Min Read
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How to Choose CRM Software - Starting Point Guidelines

A CRM systems responsibility in CRM selection Let's start with the core beliefs for the reality about CRM - Customer Relationship Management software.  The software itself is the technical component ...
author Dick Wooden 13 Min Read
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Business Transformation with Success with CRM

Taken from our client stories: How our strategic approach has helped businesses transform  Do you want to make your business the best it can be? We’ve never met a business owner who didn’t.  It’s ...
author Dick Wooden 10 Min Read
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10 Steps for Capturing Collective Intelligence with CRM

Increase Sales Enablement Actions Available using Infor CRM We are often asked for our recommendations for improving the involvement of Sales Professionals, Customer Service and Managers with a ...
author Dick Wooden 18 Min Read
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The Real Meaning of Digital Transformation: Increased Agility

  Don’t be limited by technology Companies don’t have to be high-tech to use the best technologies to drive better productivity, efficiency, and customer satisfaction but it is imperative to keep in ...
author Dick Wooden 7 Min Read
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How intelligent technology accelerates marketing and sales alignment

Bond between marketing and sales as the most valuable asset of top-performing companies The world is accelerating at record pace, and change has become the new normal. To become and remain successful ...
author Dick Wooden 6 Min Read
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5 BPM trends essential for your Digital Transformation in 2018

Intelligent process modeling to build a seamless business process In 2018, digital transformation trend continues to gain traction, forcing business leaders to constantly reinvent their organizations ...
author Dick Wooden 6 Min Read
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