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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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CRM Basics: Focus Your Business Strategy on the Customer

Customer first, for the win Customer Relationship Management (CRM) is all about finding, acquiring, and retaining the best, most profitable customers.   CRM systems automate the management of loads ...
author Dick Wooden 11 Min Read
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Making sense of the path ahead: Move Beyond the Status Quo

The status quo is not always safe. Markets and economies change. Technology innovations or competitors might be breathing down your neck or even passing you by. You might want to develop and launch ...
author Dick Wooden 6 Min Read
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Various Business Awards Recognize Creatio CRM

The 2020 Winner of People's Choice Stevie Awards for Favorite New Products goes to Creatio Creatio (formerly bpm’online), a global software company that provides a leading low-code platform for ...
author Julie Cooper 8 Min Read
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New sales, service, and marketing features in Creatio 7.16.2

We are proud to announce constantly improved features in Creatio 7.16.2 to accelerate sales, service, and marketing practices.  These are the most helpful features that we view to be valuable. As of ...
author Dick Wooden 13 Min Read
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7 Key Benefits for C-level Executives when considering CRM

Business leaders who consider implementing a customer relationships and management system, or CRM, want to know how CRM will benefit their company. They can expect to gain these seven key benefits. ...
author Dick Wooden 14 Min Read
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7 Helpful Ways Mobile CRM Makes a Difference in Your Business

Customer Information at Your Finger Tips I bet that you already have a smart phone and probably also a tablet like Apple's iPad or Samsung Galaxy 10.1 (our recommendation).  Most likely you cannot ...
author Dick Wooden 10 Min Read
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14 CRM Best Practices - Start NOW!

Which best practice techniques would turbo charge your CRM initiative? Constant evolution of your CRM platform is important, but waiting until New Year's day 2021 is not a recognized best practice.  ...
author Dick Wooden 12 Min Read
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