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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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7 Reasons CRM “Excels” Compared to Spreadsheets

“I’m just a big fan of spreadsheets. I understand them, and they work great for me to track my customers.” We frequently hear this comment from small business owners who haven’t tried CRM. They have ...
author Julie Cooper 9 Min Read
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CRM Implementation: Focus on the "how" with 3 strategies

What do you expect from a customer relationship management, or CRM, system? Adopting one is about a lot more than simply organizing prospect and customer details. It’s a considerable shift in how ...
author Dick Wooden 13 Min Read
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Make better informed decisions, quicker with bpm'online analytics

You have invested time, money, and other resources in building helpful information in your bpm'online CRM system. Great! Are you using the built in analytics to make better informed decisions, ...
author Dick Wooden 5 Min Read
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Social media monitoring YouScan integrated with Creatio

Any company knows that it is essential to build a solid reputation and following on its social media.  It's ideal for your brand to become a household name as that's when you've attained a high brand ...
author Dick Wooden 12 Min Read
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5 ways to increase your sales team’s productivity

Is your sales team as productive as it could be? If they’re not, you’re losing sales potential and they are probably frustrated. They might be good, but they could be great. Improve your reps’ ...
author Dick Wooden 6 Min Read
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Bpm'online CRM - a recognized leader for Sales Force Automation

Bpm'online named a Leader in 2019 Gartner Magic Quadrant for Sales Force Automation
author Dick Wooden 8 Min Read
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Alert - Customer Experiences 2025 Expectations- Part 3

How can you prepare to get , the way they will want you to in 2025? In a minute we’ll get into final part our 3-part series on what customers will expect six years from now from their experiences ...
author Dick Wooden 7 Min Read
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