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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Gartner's Critical Capabilities for Sales Force Automation

As you probably know, Gartner’s Critical Capabilities report is an organizations’ essential companion when it comes to identifying the features and peculiarities of various B2B products and services ...
author Dick Wooden 3 Min Read
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7 Keys to Success with CRM - People Always Come First

Customer Relationship Management - Because People Should Always Come First If you’re a business, you have customers. If you have customers, you want to keep them happy – because without them you have ...
author Dick Wooden 11 Min Read
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Bpm'online continues recognition from top analysts

Good news from top industry analysts again for bpm'online CRM Forrester Research has recognized us as a Strong Performer in their B2B Marketing Automation Platforms, Q4 2018 report. It is a great ...
author Dick Wooden 4 Min Read
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What I want, need, and must have in my CRM system...

Many times when asking a potential prospect questions about their business, we get into lots of "Can it do this or become that, I want this, it must do this, and I need it to provide this...."
author Dick Wooden 13 Min Read
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Benefits of Automating Your Sales Force with Infor CRM

Your CRM system must benefit the sales force - from reps to sales management. Consider the following benefits when considering the use of CRM in your business:
author Dick Wooden 11 Min Read
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