2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Moving Beyond Outlook to Business Contact Management or CRM

How does a small organization looking to control spending decide between common productivity tools, such as Microsoft Outlook or Excel,  or a more robust solution(CM)?
author Julie Cooper 15 Min Read

Sales Model Influences Contact Managment or CRM Solution Choice

Automating success: The Choice between Contact Management and Customer Relationship Management The reality is that organizations are placing renewed emphasis on cutting costs and customer retention ...
author Dick Wooden 9 Min Read
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Next Logical Step as Your Business Grows and Changes-Infor CRM

Congratulations on your current business success so far... Whether you have been using ACT! or another contact management solution, you may require additional capabilities as your business grows.  ...
author Dick Wooden 13 Min Read
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Before You Start - Success Rules for Customer Relationship Management

Before You Start: As you begin to consider the benefits of implementing a CRM - customer relationship management solution consider the following: 1. CRM is more than a product, it's a philosophy When ...
author Dick Wooden 8 Min Read
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CRM Is Understanding

 Are you really understanding your customer's world?   Understanding that comes from Customer Relationship Management  CRM - Customer Relationship Management is a core business success strategy based ...
author Dick Wooden 4 Min Read
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