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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Accelerate Selling - Sense-making for Sellers

Do your high-level prospects have too much information to make their decisions?
author Dick Wooden 5 Min Read
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Scary story - case study

Pretend we're gathered around a campfire. It's dark, and spooky noises come out of the woods. Now listen to this scary story. It's about a family named Krueger. Perhaps you've heard of them. The ...
author Dick Wooden 5 Min Read
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7 Key Benefits for C-level Executives when considering CRM

Business leaders who consider implementing a customer relationships and management system, or CRM, want to know how CRM will benefit their company. They can expect to gain these seven key benefits. ...
author Dick Wooden 15 Min Read
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10 Steps for Capturing Collective Intelligence with CRM

Increase Sales Enablement Actions Available using Infor CRM We are often asked for our recommendations for improving the involvement of Sales Professionals, Customer Service and Managers with a ...
author Dick Wooden 18 Min Read
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what isn’t working at all. Julie and I share this checklist as a tool you can ...
author Dick Wooden 27 Min Read
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7 Key Benefits to Your Business with CRM

Accelerate Business Transformation - now! Prospective clients often ask about how a contact management system can help them in their startup or small business. Julie and I answer by sharing how a ...
author Dick Wooden 23 Min Read
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A Company Divided: How to Bring Sales and Customer Service Back on the Same Page

The health of your business will improve when sales and customer service aren't separate silos. (A previous blog explained the benefits of aligning them.) In this blog, we’ll recommend ways to do so. ...
author Dick Wooden 7 Min Read
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