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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Transform Sales with Customer Collaboration: How CRM Helps

Have you noticed it’s getting more competitive out there? Too often competition devolves into trying to win a customer with the lowest price. Generally, what that means is that the customer gets a ...
author Dick Wooden 6 Min Read
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Making Sense of Decision-Making in a Digital World

If you’re making decisions about your business strategy, how are you thinking about digital? By necessity, more of our lives happen digitally than a year ago. The transformation was underway anyway, ...
author Dick Wooden 7 Min Read
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Transform Business by Listening: to People, to Experts

When you hire, who do you look for? I’m guessing you hire people whose education and experience have made them knowledgeable in their fields. That’s how successful businesses build their teams. The ...
author Dick Wooden 7 Min Read
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Make Sense of the Post-Pandemic Market: Think Beyond Profit

How will your business navigate the post-pandemic world? The economic impact of the coronavirus pandemic is undeniable for individuals, organizations, and all levels of government. Yet crises like ...
author Dick Wooden 9 Min Read
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Making sense of business in post-pandemic world

How Resilient Is Your Business? Like it or not, there’s no going back to a pre-pandemic world.
author Dick Wooden 7 Min Read
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Why organizations change CRMs: Greater Value and Freedom

The quest for a CRM as unique as your organization: Case Study Businesses are motivated to change when their current situation becomes unworkable. They may be using a CRM system that is letting them ...
author Dick Wooden 9 Min Read
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Digital Transformation: What is it, Anyway?

Rising to the level of business transformation Digital transformation has become a catchphrase. It’s everywhere in business literature these days. But what does it mean? Does it mean you are now ...
author Dick Wooden 9 Min Read
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