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Intangible Results Brought to You by Customer Relationship Management

Intangible benefits are the kind measured using "soft" criteria. Management may like hard numbers, but top-level executives ...
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Close more sales deals with less work

CRM for the sales person, first.... HubSpot Sales is the all-in-one sales solution that helps small to medium sales teams grow ...
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CRM Implementation: Focus on the "How"

3 CRM strategies that require you to think about the "How" Transitioning from organizing prospect and customer details in a ...
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Infor CRM Gets Built-In Marketing Automation

Attention Infor CRM users of Infor version 7.54, 8.2 or 8.3 You now have effective marketing automation tools running inside ...
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Infor CRM: Making Collaboration Between Customer Service and Sales Teams Possible

In order for any company to attract new customers and retain current ones, Customer Service and Sales teams must have a ...
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Infor CRM Strategies: To Help Your Customer Service Team to Manage Customer Complaints

This is part 1 of a 3 part series where we will talk about Infor CRM strategies that empower your Customer Service Team to ...
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Breakout of the typical customer experience - using CRM

Compare the typical customer experience to what the customer actually desired This Temkin Group video shows the importance of ...
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Keys to CRM Success - Building a Successful CRM Evaluation

Previously we have discussed How to choose CRM software - starting point guidelines and a road map in getting started in your ...
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See how mobile CRM can impact your bottom line

Let's face it - it is a mobile world out there and your sales organization needs to deploy a purpose-built CRM on mobile ...
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Clarifying Return on Investment of Your CRM Initiative

CRM ROI  - Return on Investment of $8.71 per dollar invested What is it worth to you? This is the essential question to ask ...
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Valuable outline for crafting a successful CRM implementation

The following is a helpful outline for leading a successful CRM initiative. The importance of communications and education ...
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CRM a business imperative - NOW critical for every successful business

CRM enables you to: Grow your revenue share within your existing customer base Understand the true cross-sell and up-sell ...
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