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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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How to select the best CRM system for your dynamic future

When a business owner finally realizes that their systems are not robust enough to support their processes and have become a roadblock, they want a fix now, if not yesterday. And they don’t want to ...
author Dick Wooden 7 Min Read
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CRM Implementation: Focus on the "how" with 3 strategies

What do you expect from a customer relationship management, or CRM, system? Adopting one is about a lot more than simply organizing prospect and customer details. It’s a considerable shift in how ...
author Dick Wooden 13 Min Read
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Intangible Results Brought to You by Customer Relationship Management

Intangible benefits are the kind measured using "soft" criteria. Management may like hard numbers, but top-level executives appreciate and understand the value of "soft" benefits as well. These ...
author Dick Wooden 20 Min Read
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Close more sales deals with less work

CRM for the sales person, first.... Bpm'online sales is the all-in-one sales solution that helps small to medium sales teams grow their revenue by creating a human-friendly experience for sales reps ...
author Dick Wooden 8 Min Read
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Infor CRM Strategies: To Help Your Customer Service Team to Manage Customer Complaints

This is part 1 of a 3 part series where we will talk about Infor CRM strategies that empower your Customer Service Team to both manage and improve core elements of your customer relationship. In this ...
author Dick Wooden 11 Min Read
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Keys to CRM Success - Building a Successful CRM Evaluation

Previously we have discussed How to choose CRM software - starting point guidelines and a road map in getting started in your CRM discovery journey, The following article expands on this topic from ...
author Dick Wooden 12 Min Read
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See how mobile CRM can impact your bottom line

Let's face it - it is a mobile world out there and your sales organization needs to deploy a purpose-built CRM on mobile devices that will be well-used OR risk falling behind your competitors in ...
author Dick Wooden 8 Min Read
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