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7 Key Benefits for C-level Executives when considering CRM

Business leaders who consider implementing a customer relationships and management system, or CRM, want to know how CRM will ...
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What is needed before 2025 for remarkable customer experiences

What kind of experience will customers expect from your business in 2025? Earlier we highlighted two priorities of customers ...
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Customer Experience 2025 Forecast:  What will they want?

What will customers expect of the companies they do business with in 2025? That’s only six years away. As business owners, we ...
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Key Capabilities Checklist - What is Beneficial in your CRM system?

It’s good for all of us business owners to regularly stop and evaluate what’s working well, what could work better, and what ...
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Rules for Straight Thinking for Successful Human Relations

Successful Human Relations Principles and Practice in Business, in the Home, and in Government is a book I ran across while ...
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Valuable outline for crafting a successful CRM implementation

The following is a helpful outline for leading a successful CRM initiative. The importance of communications and education ...
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Optimism is the first step to success

The following is a helpful article from Harvey Mackay who is a fountain of important thoughts and actions.  A postive outlook ...
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People: An Opportunity, Not a Roadblock

You hear it all the time: "People are our No. 1 asset." Or, "People are our most important resource." And yet it's amazing how ...
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Great Questions come from Good Leaders- What's yours?

The following is a helpful article from Harvey Mackay who refers to the famous leadership thought leader, John Maxwell on the ...
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Understanding the powerful value of the word - UP

There is a two-letter word that perhaps has more meanings than any other two-letter word, and that is 'UP'. It's easy to ...
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Infor CRM ION-enabled Integration with Infor ERP Goes Live

How can you get 1 + 1 to equal 3? As the famous Greek Philosopher once said "The Whole is Greater than the Sum of its Parts" ...
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Make the most of your time with ACT! CRM

Top 10 Time Management Tips for Business Owners & Power Users Time is Money. Increase your productivity with these effective ...
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