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Why Sales and Customer Service Alignment is Crucial

Although salespeople and customer service reps have two different skill sets and are trained differently, their goals should ...
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Improving the bottom line through marketing automation

B2B marketing cycles keep getting faster, not to mention more complex. There’s more data, more channels, and more campaigns to ...
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CRM Initiative Success: Executive Support and Beyond

Knowing the factors making a CRM initiative successful Did you know that up to 90% of a CRM initiative’s success has nothing ...
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Enhancing Account Associations in Infor CRM Web client

Recently we had a client request to modify their Infor CRM Web client version 8.3.x so that the Account Associations tab ...
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Work gets managed with project tracking in bpm'online

Project management within bpm’online The Sales Enterprise license of bpm'online provides some additional "after the sale ...
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6 new productivity solutions on bpm'online Marketplace

As a business partner with bpm'online CRM we are happy to announce  6 new solutions and updates on bpm’online marketplace - a ...
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4 Ways CRM Transforms Sales

Do you like it when a salesperson interrupts you with a phone call and tries to pitch something you don’t care about? Of ...
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Speed up Searching using Welcome Infor Xbar Search

Living in Outlook and being productive with CRM Let's face it a large amount of your time and your associates is still spent ...
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bpm' online Comparison to HubSpot Sales Professional

Bpm’online and HubSpot Sales Professional are two popular Customer Relationship Management (CRM) systems: software that helps ...
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Required fields in CRM for effective sales enablement

A customer relationship management (CRM) system like bpm’online or Infor CRM provides a single, central repository for ...
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How to Build the Perfect CRM Implementation Team

Building the perfect CRM implementation team is critical for gaining the success of a well-used CRM system. The most critical ...
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The top 9 benefits CRM will bring your business

Leveraging your CRM for business benefits A successful CRM (customer relationship management) system implementation has ...
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