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Web-based productivity tools, Creatio MarketPlace, Telephony Connector

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5 Min Read

Creatio Featured Marketplace Telephony Apps

 

Featured Creatio Marketplace Applications

Five9 connector for Creatio Smiling customer service representative at work

The Five9 connector enables users to effectively communicate with clients and colleagues via a cloud contact center.  Users can use the app to make inbound and outbound calls. During a call, they have access to all the data about the Contact they are communicating with, including the history of previous communications. Another use case is Call Analytics – analyze the quality of communications with clients based on the number of call attempts and conversations, duration of calls, and call results.


Key Features:

  • Make outgoing and accept incoming calls in Creatio
  • Put a call on hold
  • Transfer a call to another extension phone number
  • Indicate a call result
  • Keep track of call analytics

Pricing:

$60/user/year and a Five9 subscription

Velvetel connector for Creatio

This Velvetel connector for Creatio allows users to contact their clients, colleagues, and partners using the Velvetel cloud phone system.   The app enables users to analyze the effectiveness of communications based on the number of call attempts and conversations, duration of calls, and call results.

Key features:

  • Make outgoing calls and incoming calls in Creatio
  • Put a call on hold
  • Transfer a call to another phone number
  • Indicate a call results
  • Possibility to assign a personal manager during the first interaction
  • Keep track of call analytics
  • Opportunity to choose the Caller Number for outgoing calls

Pricing

$60/user/year**

**The annual subscription plan for the VELVETEL Cloud Telephony VoIP Service and nationwide dialing for the US and Canada are sold separately at the price of $299.88 per user/per year. For other regions, we offer a SIP-Trunk connection with your local provider and a subscription to our telephony service at the price of $120 per user/per year

 

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Topics:   Web-based productivity tools Creatio MarketPlace Telephony Connector

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