Business Process Management - Workflow

What is TaskCentre?

Click on image to View a first-hand overview of the TaskCentre system:

TaskCentre's provides a highly configurable, easy to manage and fully automated email archiving mechanism for Saleslogix.

Click on the links below to view the videos on Automated Email Archiving:

• Introduction - How the task is configured outside of TaskCentre allowing access to change how the ask works without having to access the TaskCentre server.

• Solution Configuration -  How to configure a task outside of TaskCentre allowing access to change how the task works without having to access the TaskCentre server.

• Archiving Emails - How to configure a task which archives an email.  We check to see if the contact is known to Saleslogix and depending on the configuration of the task, then archive the email accordingly.

• Archiving Attachments - Using the configuration web page provides Saleslogix administrator with the ability to set various options.  Through one click they can choose to archive all emails, or refine their choice to either inboud and/or outbound.  Furthermore they can also choose to archive all associated attachments, or only attachments associated with inbound and/or outbound emails.

What is Business Process Management (BPM)?

Business Process Management in broad terms is the automation of those employee activities that cost the company valuable time and money. All businesses today are dependent on people extracting, formatting and distributing business information from business applications. Yet, people have physical limitations. They are prone to illness and unfortunately make mistakes.

Business Process Management technology is the IT industry's response to the problems created by employee-dependent applications. Directors, managers, suppliers and customers expect instant responses to real-time commercial interactions and business process management technology leverages all the organization's I.T. systems by creating a real-time, responsive infrastructure.

Common uses of Advanced Business Alerts:

Why are Organizations demanding TaskCentre(R)?

Organizations are demanding Orbis Software's Business Process Management (BPM) Suite, TaskCentre®, because of its proven ability to immediately reduce operational costs and substantially increase productivity. All company applications present the employee with an 'opportunity' to do something i.e. run a report, escalate an issue or produce and deliver compliance documents, but with TaskCentre® these procedures are dynamically triggered and achieved, without fail and to company rules or policies. Indeed, with customers expecting richer information, accountability becoming increasingly important and departmental workloads outstripping physical resources, companies are now strategically automating their critical business processes to increase productivity, save time and reduce costs.

The Power to Make It Happen

By leveraging data and functionality provided by existing applications, automated business processes can be created and implemented without having to alter the underlying configuration of a company’s applications or IT infrastructure. TaskCentre merely uses these applications as information services and workflow trigger points.

Automated Product Inquiry Management example:

Creating or re-creating an automated business process is achieved via any PC on which TaskCentre is installed through its intuitive and logical Graphical User Interface (GUI). This GUI enables an administrator to automate common employee-driven processes, such as creating and sending end-of-week sales reports, by simply dragging and dropping Tools into a sequence that emulates the employee process, i.e. Schedule Tool (EVENT), ODBC Tool (INPUT), Run Crystal Tool (FORMAT) and Send SMTP Tool (OUTPUT).