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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Lies of CRM Sales and the Real Work for Success

Full disclosure: CRM won't work miracles Do you believe everything some CRM salespersons tell you about the no-cost of implementing your software and all its benefits that won’t require you to lift a ...
author Dick Wooden 10 Min Read
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5 Biggest Mistakes to Avoid to Get from Good to Great

If your business is still alive after five years, congratulations! Half of startups don’t make it that long.
author Dick Wooden 9 Min Read
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10 Warning Signs Your Business Needs a CRM System: Lagging Indicators

In "10 Warning Signs Your Business Needs a CRM System - Leading Indicators", we discussed signs that you're outgrowing your current processing system and should start considering a CRM. "Lagging ...
author Dick Wooden 18 Min Read
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Interviews of Business Process Championship winners

Results are in from the first ever competition to design a unique process using bpm'online studio free. In this skilled contest, participants designed for usefulness, relevance, creativity, ...
author Dick Wooden 8 Min Read
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5 ways to increase your sales team’s productivity

Is your sales team as productive as it could be? If they’re not, you’re losing sales potential and they are probably frustrated. They might be good, but they could be great. Improve your reps’ ...
author Dick Wooden 6 Min Read
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Use the past to improve the future

“We have to use the past to improve the future.” I recently heard this statement from Alan Weiss, a world-famous entrepreneur coach whom I have followed and learned from over the years. He was ...
author Dick Wooden 6 Min Read
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What do executives say about CRM’s value?

“Gut level” truth about people Why is CRM, or customer relationship management, valuable to a business owner or someone like a VP of Sales and Marketing?  I’ll give you a hint: People are the key. ...
author Dick Wooden 11 Min Read
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