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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Use the past to improve the future

“We have to use the past to improve the future.” I recently heard this statement from Alan Weiss, a world-famous entrepreneur coach whom I have followed and learned from over the years. He was ...
author Dick Wooden 6 Min Read
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What do executives say about CRM’s value?

“Gut level” truth about people Why is CRM, or customer relationship management, valuable to a business owner or someone like a VP of Sales and Marketing?  I’ll give you a hint: People are the key. ...
author Dick Wooden 11 Min Read
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7 Keys to Success with CRM - People Always Come First

Customer Relationship Management - Because People Should Always Come First If you’re a business, you have customers. If you have customers, you want to keep them happy – because without them you have ...
author Dick Wooden 11 Min Read
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Business Development Success with CRM Strategy and Tools

It is about acquiring, retaining, and developing profitable clients and strategic business partners.   Becoming smart about effectively using a CRM system as the foundation for business development  ...
author Dick Wooden 11 Min Read
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Mastering operational excellence with intelligent BPM

Importance of  managing business processes with BPM platform Did you know that 70% of high-performing companies manage their business processes using a business process management (BPM) platform? ...
author Dick Wooden 4 Min Read
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Why You Need to Rethink CRM?

To Save Time in Your Sales Process It would be nice if you could make a single sale and have the revenue sustain your company forever. But in order to grow your organization, a steady stream of ...
author Julie Cooper 14 Min Read
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The Power of Listening and Asking the Right Questions

 “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could ...
author Dick Wooden 13 Min Read
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