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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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The latest Infor CRM 8.4 enhancements 2018

Infor CRM 8.4 was released earlier this year as an incremental update and upgraded to a Unicode database. The original 8.3.0.0 version from 2016 has had 10 updates applied over the last 2 years. A ...
author Dick Wooden 14 Min Read
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Infor Mongoose - rapid application development

Mongoose - Application Development Framework   A new framework coming soon for Infor CRM  Note: For the Creatio  Studio development platform visit here. Extend or customize your apps efficiently with ...
author Dick Wooden 13 Min Read
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7 Components of Every Good Marketing Email

Do your emails hit the mark or land in the trash? We break down the anatomy of every good marketing email Did you know that in 2017, the world sent an average of 269 billion emails per day? That ...
author Julie Cooper 12 Min Read
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How to boost sales team productivity and engagement

Alert - CRM can boost sales team productivity & engagement To consistently hit sales targets and ensure productivity, sales executives need tools to help them effectively engage customers and ...
author Dick Wooden 12 Min Read
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Troubleshooting Tips and Resources for Infor CRM

Issues you may come across using Infor CRM Part of the art of troubleshooting is understanding what is the issue, how does it appear to the user, how is it recorded possibly in the Windows ...
author Dick Wooden 31 Min Read
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Day in Life of top sales representative

Proactive and focused efforts on the right tasks and right relationships Meet Joe Taylor, a top sales representative at Acme Forklifts.  During this demonstration we'll be following him through a day ...
author Dick Wooden 8 Min Read
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Using Account Hierarchy as Parent-Child Relationships

Creating and using Parent-Child Account Relationships in Infor CRM In the animal world every animal has a parent relationship, a sort of hierarchy of Parent->Child from one generation to another.  ...
author Dick Wooden 6 Min Read
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