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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Taking your CRM beyond the sales team

Access to CRM data for everyone. The pressure to provide a rich and compelling customer experience continues to grow, which means that CRM must be more than just a sales tool. Read this report on how ...
author Dick Wooden 3 Min Read
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CRM Initiative Success: Executive Support and Beyond

Knowing the factors making a CRM initiative successful Did you know that up to 90% of a CRM initiative’s success has nothing to do with technology? It's a surprising fact given that a CRM is a form ...
author Dick Wooden 9 Min Read
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Required fields in CRM for effective sales enablement

A customer relationship management (CRM) system like bpm’online or Infor CRM provides a single, central repository for critical contact and customer information. It enables quick and easy access to ...
author Dick Wooden 15 Min Read
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bpm’online is recognized as the only Challenger in the 2018 Gartner Magic Quadrant for Sales Force Automation!

We believe that this recognition is driven by significant development of the sales offering empowered with intelligent tools and technologies designed to accelerate sales operations and drive revenue ...
author Dick Wooden 7 Min Read
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bpm'online 7.12 release- What's new and valuable

The team at bpm’online is constantly working to deliver advanced capabilities to automate your sales, service, and marketing processes. Here are the new features included in bpm’online version ...
author Dick Wooden 31 Min Read
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Business has an Insidious Enemy!

Business has a fierce and insidious enemy that if not identified and combated, will contort your company into an unrecognizable mess. I'm talking about those valuable people, relationships, and ...
author Dick Wooden 9 Min Read
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Why does sales fail to hit their quota even though marketing is reaching their lead generation goals?

Achieve success and maintain revenue growth with the alignment of marketing and sales metrics. Did you know 25-50% of organization do not have a documented Service Level Agreement between sales and ...
author Julie Cooper 6 Min Read
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