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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Clarifying Return on Investment of Your CRM Initiative

CRM ROI  - Return on Investment of $8.71 per dollar invested What is it worth to you? This is the essential question to ask when trying to understand the return on investment of CRM. Find about the ...
author Dick Wooden 8 Min Read
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Give Your Sales Staff the Tools They Need

Many of our Sales Managers and VPs of Sales tell us that they struggle to figure out what their sales people are focusing on. It is not easy to predict future revenue when you don’t have a complete ...
author Dick Wooden 9 Min Read
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CRM a business imperative - NOW critical for every successful business

CRM enables you to: Grow your revenue share within your existing customer base Understand the true cross-sell and up-sell opportunity of every one of your customers in order to maximize the ...
author Dick Wooden 11 Min Read
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Achieving a Long-Term Triple Win with a CRM Guide

Achieving a long-term triple WIN For Your Business, Your Customer Businesses and Your CRM Business Partner:   To have a strategic dialog with you to more clearly understand the best working parts and ...
author Dick Wooden 2 Min Read
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CRM Project Success - Getting Inside Buy-in

Marketing the CRM Project- Building Internal success A key to a successful CRM project is to find the motivators and “Perks” of the CRM deployment for end-users and then build a groundswell of ...
author Dick Wooden 7 Min Read
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10 Commandments of CRM

As a CRM Solutions Consultant for Infor CRM, every day I strap on my headset and grab my mouse and set forth and answer the question "why should I buy CRM?"  It is always helpful to abide by The 10 ...
author Dick Wooden 5 Min Read
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Increase Awareness to Increase Sales and Revenue

People cannot buy what they are not aware of.  Even your existing customers are too busy to know what ways you can help and the products and services you also have. The average awareness is 25%.  75% ...
author Dick Wooden 7 Min Read
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