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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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Intangible Results Brought to You by Customer Relationship Management

Intangible benefits are the kind measured using "soft" criteria. Management may like hard numbers, but top-level executives appreciate and understand the value of "soft" benefits as well. These ...
author Dick Wooden 20 Min Read
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Gain Tangible Rewards with Customer Relationship Management

Count the benefits from well-used, purpose-build CRM You can be measure tangible benefits in hard numbers. With CRM you can: 1. Increase in time spent by sales personnel with existing customers, per ...
author Dick Wooden 8 Min Read
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10 Steps for Capturing Collective Intelligence with CRM

Increase Sales Enablement Actions Available using Infor CRM We are often asked for our recommendations for improving the involvement of Sales Professionals, Customer Service and Managers with a ...
author Dick Wooden 18 Min Read
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The top 9 benefits CRM will bring your business

Leveraging your CRM for business benefits A successful CRM (customer relationship management) system implementation has challenges and rewards. The secret of driving a successful CRM initiative is ...
author Dick Wooden 8 Min Read
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Powerful Benefits of Building Trust with CRM

Recently Erik Tavenner from Infor wrote an important article on 3 benefits of CRM that point out the essence of the value of CRM in building trust, gaining loyalty and engaging customers.  We'd like ...
author Dick Wooden 7 Min Read
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Close more sales deals with less work

CRM for the sales person, first.... Bpm'online sales is the all-in-one sales solution that helps small to medium sales teams grow their revenue by creating a human-friendly experience for sales reps ...
author Dick Wooden 8 Min Read
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Equally Different - Infor CRM

"Equally Different" is a term that is helpful to describe the capabilities and benefits of a business solution to attract, keep and develop profitable customers. A long-term business system that is ...
author Dick Wooden 15 Min Read
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