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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.

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5 Key Ways to Retain, Build and Strengthen Customer Relationships

Never underestimate the value and reach of a loyal, repeat customer.  Keep customers coming back for more and have them bring their friends with them with these smart tips. Money can't buy one of the ...
author Dick Wooden 11 Min Read

Customers Want Consistency. Each and Every Time.

Transforming the Customer Experience Consider for a moment why you as a buyer of products and services return to a business time after time. Did the business provide consistency and seem to 'know ...
author Dick Wooden 8 Min Read
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Extreme Customer Focus - with CRM for Market Domination

Dominate your market A successful business will use its well-communicated vision of the future, having the best people, courageous communication and transparency, a culture of urgency and disciplined ...
author Dick Wooden 10 Min Read
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How do you know if you need a CRM System? 10 Warning Signs

If you are a business owner, chances are that you already have one system or the other in place to manage information about your customers, partners and potential customers.
author Julie Cooper 7 Min Read
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Summary Comparison - Subscription vs License for your CRM Solution?

Cloud Subscription comparison to Capital Purchase of CRM: The selection of a CRM system is key to success in the business development areas and for continuous improvement of the business in today's ...
author Dick Wooden 9 Min Read
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Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current customers. So, what are you doing to make sure you understand what your ...
author Dick Wooden 8 Min Read
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How much consulting should you buy? Factors affecting CRM Pricing

Your company has decided to purchase a new business system - it could be accounting, warehouse management, manufacturing, CRM, QA management, service management - it really doesn't matter. What you ...
author Dick Wooden 10 Min Read
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