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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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What is New and Useful in Infor CRM 8.3 and 8.4

Faster and more capable Infor CRM The most current version is 8.4 released in early 2014.  Visit here if you are interested in what 8.4 solves and provides So you want faster performance?  What 8.3 ...
author Dick Wooden 17 Min Read
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The 3X Factor - Drive CRM User Adoption

It is critical that during the CRM deployment and training process, you carefully engineer the Ah-Ha moments for your user community. These moments will crystalize the intent and purpose of why the ...
author Dick Wooden 6 Min Read
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CRM Critical Success Factors - Educating users and Reviews

Focus on the NEW! In planning for a well-used CRM system consider the best ways to educate both the new and experienced CRM users.  Get personal and specific- How can it help make life easier? (Our ...
author Dick Wooden 6 Min Read
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10 Commandments of CRM

As a CRM Solutions Consultant for Infor CRM, every day I strap on my headset and grab my mouse and set forth and answer the question "why should I buy CRM?"  It is always helpful to abide by The 10 ...
author Dick Wooden 5 Min Read
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Effective Uses of Xbar to Eliminate CRM User Frustrations

Eliminate Email - CRM integration Frustrations User Frustration #1:Poor Use Screen Real Estate When you have 3-5 applications always running and going in between, screen real estate is limited. Where ...
author Julie Cooper 8 Min Read
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The Right Solution - and Partner - Can Bring It All Together

People:  An Opportunity, Not a Roadblock  Previously we talked about CRM Implementation being a team effort and to think of the people involved as an opportunity and not a roadblock, read more here. ...
author Dick Wooden 8 Min Read
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People: An Opportunity, Not a Roadblock

You hear it all the time: "People are our No. 1 asset." Or, "People are our most important resource." And yet it's amazing how often people get left out of the equation when a company is considering ...
author Dick Wooden 9 Min Read
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