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5 Key Ways to Retain, Build and Strengthen Customer Relationships

Never underestimate the value and reach of a loyal, repeat customer.  Keep customers coming back for more and have them bring ...
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Six Steps to Building Better Relationships with CRM

Relationship development is central to success with CRM. So you are convinced that relationships are essential to the health ...
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Making it all work with CRM - There must be a better way

Sometimes you just know there must be a better way. You know in your gut that your business isn’t working as well as you want it ...
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eMarketing Effectiveness - 10 Tips for Designing a Sales Email

Many of the businesses we work with use their email marketing primarily for sales. There are some techniques inspired by Audrey ...
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Gaining Repeat Customer Sales from within your CRM

It cost six to seven times more to acquire a new customer than it does to sell additional services or products to current ...
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Automating Website Lead Capture and CRM Contact Record Creation

Website Lead Management By automatically importing inbound leads into your CRM application that have been generated from a ...
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Key Benefits of an Effective CRM System

Key CRM Benefits - varied and measured The systematic use of CRM applications has been well-established to provide many ...
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10 Point Plan for Consistent Success with Your Sales Organization

Questions that help you prepare your sales organization to finish BIG for this year Buyers are asking tougher questions ...
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17 Ultimate Mad Men Business Success Tips

Knowing how to be more successful in your business life may not come with an Emmy Award winning script to follow, like for the ...
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Customer loyalty is the real challenge, not satisfaction

In a recent article, Geoffrey James, hit on 4 keys to customer loyalty that struck a cord and I'd like to share these thoughts ...
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Promises to be Delivered with CRM

In order for any business to be successful, we preach the necessity of being committed to excellent customer service, helping ...
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Why Businesses need Customer Retention Programs

CRM - a major component in customer retention business strategy In the world of business, the main focus is always on customer ...
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