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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Infor CRM Strategies: Your Customer Service Team In An Effective Quality Control System

We are going to dedicate the next 2 parts of this 3 part series to quality control. In this part however, we are going to identify the contributions of your customer service team to a quality control ...
author Dick Wooden 14 Min Read
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Hello from the other side - with and without CRM

Unless you have been living on a deserted island you have probably heard  Adele's most powerful song "Hello", from her third album that was released last November. Besides breaking all kinds of ...
author Dick Wooden 11 Min Read
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20 Proven Ways Infor CRM Can Help Improve Your Business

As you search for ways to make a positive long-term impact for the business consider these proven ways CRM  can help improve the way to acquire, keep and grow more profitable customers....   Infor ...
author Dick Wooden 9 Min Read
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How to succeed with the Millennial Generation - 3 keys

In 2015, the number of Millennial employees (those born between 1982 and 2004) will exceed that of Baby Boomers and by 2030, Millenials will represent 75% of the workforce, according to the US Bureau ...
author Dick Wooden 11 Min Read
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Understanding the powerful value of the word - UP

There is a two-letter word that perhaps has more meanings than any other two-letter word, and that is 'UP'. It's easy to understand UP, meaning toward the sky or at the top of the list, but when we ...
author Dick Wooden 6 Min Read
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Satisfying the Need to Look and Sound Professional with CRM

Looks may be superficial but sometimes they are baked in.  Strong seed genetics create the foundation to generate great looking crops. Likewise a well-used CRM has to have a strong foundation that ...
author Dick Wooden 7 Min Read
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6 Best Practices of the Top Sales Producers

Sustainable Improvement comes with a "Perfect Salesforce" Your company's sales are far too important to leave to today's seemingly hit-or-miss approach to building a salesforce. The perfect sales ...
author Dick Wooden 12 Min Read
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