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2019 EDITION

How to Successfully Select and Implement a CRM

Learn how to navigate your options and find a CRM that fits your business goals.
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Don’t let your business become a Ghost of its former self

Business can be scary. Do you have the right system in place? Pretend we're gathered around a campfire. It's dark, and spooky noises come out of the woods. Now listen to this scary story. It's about ...
author Dick Wooden 7 Min Read
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How to Choose Your CRM Partner Wisely: 4 Key Factors

Choosing a Valuable CRM Business Relationship Partner Whether you are upgrading to a new CRM system or need some help upgrading the one you have to better serve the business growth you anticipate, ...
author Dick Wooden 11 Min Read
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Getting to Effective CRM Use Cases

If you want the best fit and the most benefit from a CRM system, we highly recommend creating use cases specific to your organization. What is a use case? And why is it so important? You’re going to ...
author Dick Wooden 18 Min Read
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Vote for Your Success: CRM and Customer Psychographics

Data metrics build to make more informed decisions We’ve witnessed our American democracy at work this month. A record number of people voted. Across our diverse land, nearly 160 million exercised ...
author Dick Wooden 9 Min Read
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8 Deadly Sins Found in NOT Serving Your Customer

Do your business a favor and take a good serious look at your customer service and support processes and how they are serving your organization.....most likely changes need to apply in this Covid-19 ...
author Dick Wooden 6 Min Read
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Imperatives and Best Practices for CRM Success

Customer Relationship Management (CRM) systems are now a well-established fixture in most enterprise technology systems. But even though these systems have been part of the IT strategy for leading ...
author Dick Wooden 5 Min Read
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18 Requirements for Success with CRM - Part I

Organizations rarely go it alone when they implement a Customer Relationship Management (CRM) strategy and its supporting technology. That's because it can get overwhelming: business strategies, ...
author Dick Wooden 11 Min Read
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