What comes ready to use
There is no shortage of customer relationship management (CRM) software available out there. A CRM’s out-of-the-box capabilities are often where you can begin to draw differences in determining which one best meets your business needs. Some are free and others of course are not.
In this post we are going to take a look at the out-the-box capabilities of a relatively popular and free CRM, HubSpot CRM along with the Infor CRM system. Previously we wrote about Comparing Infor CRM to HubSpot CRM + Sales Pro.
Before having to worry about add-ons and upgrades, it’s important to not only know what you’re going to get from the start but also where you can get the most for your investment. It also helps you to determine what you don’t need because there’s no need to add unnecessary complexity.
#8 of our 18 requirements for business success with CRM states "First, Use as Much Out-of-Box Functionality as You Can"

