A recent PricewaterhouseCoopers report predicted that in 2019, 48 percent of organizations will grow revenue opportunities and increase profits through artificial intelligence, and for midsize companies looking for a meaningful yet affordable way to put automation to work, CRM could be the answer.

This year, the vendors in this category continue to offer cost-effective solutions that promise to inject a dose of artificial intelligence into their clients’ CRM tools, making their sales, marketing, and customer service efforts more predictive, proactive, and scalable.

Bpm’online is a cloud-based software that merges customer relationship management (CRM) features with business process management (BPM) capabilities. Bpm'online combines CRM’s core modules (account and contact management, sales force automation, service management, marketing automation, document management, reporting and analytics) with business process management (BPM) engine. It can be delivered as a service (SaaS) or on premise.

Current version as of September 16, 2019 is 7.14.4

Upcoming releases found here...

Why use a CRM that specializes in business process management?

Adaptability for change with consistency of work
Marketing, sales and service production are on a single platform
Institutionalize best practices
Provide repeatable processes to improve time and cost effectiveness
Agility to change processes in CRM faster than ever
One common user interface that increases user adoption and use
Powerful business process management engine
One of the most cost-effective CRM solutions
Create deployment flexibility: cloud and on-premise deployments

Video: Meet our CRM-system for professional sales management of all types ranging from short sales cycles to long corporate sales, manage your leads, opportunities, orders and invoices, using the integrated business process that gives you access to the best in today’s sales.

Quick Resource Links:

Bpm’online Sales or Sales Pricing

Bpm’online Service or Service Pricing

Bpm’online Marketing or Marketing Pricing

Bpm’online Bundled Pricing Calculator

Bpm’online 14 Day Trial

By Industries:

All Industries

Financial Services

Media and advertising

Manufacturing, wholesale and distribution

Pharma CRM

Professional Services

Transportation and Logistics

Use bpm'online products to connect the dots between marketing, sales and customer service, efficiently managing the complete customer journey - from lead to order, and to ongoing account maintenance.

A complete solution for the customer's buying process that integrates with your sales process.

Process-driven CRM for marketing, sales and service

Bpm'online has a set of out-of-the box best practice business processes developed to manage key business operations as well as to address needs of a variety of verticals. However, thanks to a system’s BPM engine any customer-facing business process can be easily adjusted on the fly.

Business Process Automation built in Bpm'online

BPM engine is a core of the platform
BPM engine is a single tool for business process modeling and execution with a single library of process elements
Processes can evoke / be evoked by third-party web services
Uses BPMN 2.0 notation
No limitations are applied to process features or usage

Bpm'online Studio named Strong Performer for its Digital Process Automation

Ever Growing Analyst Recognition

Industry recognized over multiple years for sales, service and marketing

Learn more-> Unique problems solved for our clients with adaptable CRM solutions

Helpful video on the importance of successful Implementation

Let's Get Acquainted:

Visit our Contact page and learn more about Dick Wooden and Julie Cooper.

Call office: 269-445-3001

bpm'online Development & Customization

Bpm’online CRM offers tools to control customer journey from the first point of interaction to the sales and service stages. System’s dashboards allow users to get information and statistics on key internal, customer-facing and communication processes. Bpm'online CRM provides open configuration and extensive API to allow any customizations and integrations required for the business.

Get the latest on Low-Code and No-Code platform. Simple developer tools accelerate customization and extension of the bpm'online functionality - everyone is a developer

Bpm'online studio Overview

Bpm’online studio is the unique synergy of business processes management and case management technologies that provides organizations with powerful tools to easily manage and optimize business processes. Video link.