Getting Started Right  

Considerations Before Engaging in a CRM Initiative

New to CRM?  Check out "How to Choose CRM Software - Starting Point Guidelines".

Looking for helpful checklist of the considerations to discuss as an organization before engaging or re-engaging a CRM initiative? 

Click on this link to download the eBook: "Executive CRM Decision ebook: Which CRM is Right for you"- a 5-Point Checklist to Find the Right Mix of  Features, Delivery and Deployment Options that Meet Today's Evolving Business Needs:

• Can a CRM Solution Satisfy a Company's Operational Requirements?
• Can a CRM Solution Enable a Dynamic Workforce?
• Can a CRM Solution Keep a Company's Data Secure?
• Will Users Adopt the CRM Solution We Choose?
• Does the CRM Solution Offer the Flexibility We Need?

Hear industry analysts discuss CRM solutions either on-premise or in the Cloud. Listen to the future of Cloud Computing and Business Applications, found here.

Infor CRM (formally Saleslogix) Cloud - Best of Both Worlds

Why Choose When You Don't Have Too:

Infor CRM Cloud offers the best of both worlds-the flexibility and rapid time-to-value of a traditional CRM SaaS solution, combined with the benefits of an on-premise solution like security and control. With payment and subscription options, data ownership, greater data storage, and advanced customization, Infor CRM Cloud provides a better choice for your business.

Top Differentiators

The Infor CRM Cloud offers unique advantages over SaaS CRM vendors including:

• Peace of Mind - your data is secure and accessible by you, not intermingled with data of thousands of other companies.

• Don't Get Nickled & Dimed on Storage - receive greater storage space per users right from the start.

• CFO Friendly - variety of flexible payment, subscription, and license options that fit your business requirements.

• Plays Well With Others - since the Infor CRM Cloud is built on a flexible, standards-based platform that enables integration with other business management solutions.

You're in Control of the CRM Experience - you have control of upgrades so you can perform them when it's right for your business.

The Infor Advantage - provides a comprehensive portfolio of business management solutions.  You work with our firm as your business partner during the design and implementation of your  CRM initiative.

Full Featured CRM:

• Account/Contact Management
• Opportunity Management
• Microsoft Outlook and Office Integration
• Google Gmail Integration
• Process & Workflow Automation
• Sales Forecasting & Territory Alignment
• Lead Qualification & Management
• Multi-channel Campaign Management & ROI E-marketing
• Customer service/support- Ticket Management
• Defect Tracking & Returns
• Mobile Access
• Business Analytics & Reporting
• Back-office Integration
• Data Mashups Capability
• Advanced Customization Capabilities

Frequently Asked Questions about Cloud offering found here.....  

More about the advantages of the Infor CRM (Saleslogix) Cloud click on link.