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The Infor CRM Cloud offers the best of both worlds-the flexibility and rapid time-to-value of a traditional CRM SaaS solution, combined with the benefits of an on-premise solution like security and control. With payment and subscription options, data ownership, greater data storage, and advanced customization, Infor CRM Cloud provides a better choice for your business.
Infor CRM Cloud offers unique advantages over SaaS CRM vendors including:
You can have peace of mind that your data is secure and only accessible by you, not intermingled with the data of thousands of other companies. You own and control your data right from the start so in the future, should your business needs change and you decide to switch from a cloud-based solution to an on-premise solution, you get your data back intact-in a usable, standard format. And, rest assured, Infor will take care of you so your IT department doesn't have to worry about it-from setup and backups to expert product support and 24-hour monitoring.
Most businesses require plenty of data storage-so right from the start you'll receive greater storage space per user than some other CRM vendors, with favorable rates to increase capacity as your business grows and changes.
Not all businesses are the same. That's why Infor CRM Cloud offers a variety of flexible payment, subscription, and license options that fit your business requirements and financial preferences.
Infor CRM Cloud was built on a flexible, standards-based platform that enables integration with your other business management solutions, desktop applications like Microsoft Office and Outlook, and Web services for increased productivity and a complete, holistic view of your customers.
Change, like a software upgrade, can be disruptive-to IT, to users, and even to management. Infor CRM Cloud gives you control of upgrades so you can perform them when it's right for your business-not when the vendor decides.
Infor has offered a comprehensive portfolio ERP, marketing, contact management and CRM solutions including the formally known, Saleslogix CRM- a celebrated, established leader in the CRM market for nearly 15 years and supported by a network of expert, local Certified Business Partners [Success with CRM Consulting, Inc.] who can deliver CRM advice and expertise.
Frequently Asked Questions
Q: What are the main reasons a business would want to move their CRM solution in the Cloud?
A: Having Infor CRM host software and hardware in the Cloud for businesses helps them minimize IT costs and involvement since Infor CRM Cloud services provides world-class support for them. Cloud solutions are also appealing because they eliminate capital expenditures with flexible, subscription-based licensing options.
The cloud offers some enhancements such as desktop integration, a new Web administrator tool, role-based security for the Web Client, and sleek new widgets for the newly refreshed personal workspace tabs.
Q: Is my data secure?
A: Yes, the environment has been setup with numerous security measures such as SSL, locked down firewall ports, and a hardened Windows OS.
Q: Are there any issues with licensing Microsoft Windows OS and Office?
A: No. Windows licensing is included in the offer, and MS Office licensing is handled at the client machine.
Q: How do you maintain the operating environment? Is it through the RDP connection?
A: Yes, Infor CRM Cloud team will perform backups, monitoring, and some aspects of DB and OS maintenance.